Awareness

Awareness classes teach the basics ITIL and are appropriate for business and IT personnel as well as managers and those at the executive levels.

Available Courses

Awareness

 

Awareness

The ITIL Awareness course provides learners with the unique opportunity to receive an introduction to the concepts of ITIL and ITSM. It provides an overview of the concepts within the ITIL best practices domain while also introducing the key ITIL processes.

   
 
 

Awareness For Executives

The ITIL Awareness course provides learners with the unique opportunity to receive an introduction to the concepts of ITIL and ITSM. It provides an overview of the concepts within the ITIL best practices domain while also introducing the key ITIL processes. This course is customized to focus on the benefits of ITIL from an executive viewpoint.

   
 
Success Promise

Ashford Global Training provides the following ITIL Success Promise:

In the event that a student does not successfully complete the ITIL certification exam, they may take the class and/or exam again at no cost. See details*