Home » Posts tagged "technology" (Page 2)
Mar 9

Building Your Career With the ITIL® Foundation Certification

March 9th, 2015 by

Writing Business ProposalsAn ITIL® Certification is a great way to advance your career – whether it’s in the information technology sector or any number of related fields such as systems design, systems security, networking, or database management.[...] Read More

Mar 7

The Benefits of the IT Infrastructure Library®

March 7th, 2015 by

ITIL Expert CertificationAs businesses start reviewing their customer service and IT systems, the benefits of ITIL® can clearly be seen. There are five phases of service within the ITIL V3 framework: Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement.[...] Read More

Mar 7

Analyzing ITIL® Service Design

March 7th, 2015 by

Graphics webIn the development of software, design is one of the most important stages; this phase follows the requirements gathering stage and precedes the implementation phase. Although that is the general concept for software development, the same applies to IT services.[...] Read More

Feb 5

Certified Process Design Engineer (CPDE)

February 5th, 2015 by

CPDE Certification“Providing You with Capabilities You and Your Organization Need”. In the IT world, nothing can be developed in chaos. Everything needs to be handled in an orderly manner. To manage the work and ensure its smooth flow, processes are developed.[...] Read More

Feb 2

ITIL® V3 – General Info and Benefits

February 2nd, 2015 by

ITIL Certifications For ITAmong the various IT Service Management methodologies available, the IT Infrastructure Library® (ITIL®) is the most commonly used approach in the world. ITIL provides organizations with a comprehensive set of policies, concepts, tasks, checklists, and guidelines essential for managing its IT infrastructure.[...] Read More

Feb 1

An Introduction to the Service Lifecycle: Service Design

February 1st, 2015 by

Learn MoreService Design is the stage in the ITIL® Service Lifecycle that is tasked with creating or modifying services and the IT infrastructure so that they are properly aligned with business needs. The design elements need to ensure that custom-centric viewpoints are used.[...] Read More

Feb 1

An Introduction to the Service Lifecycle: Service Transition

February 1st, 2015 by

ITIL ProcessesService Transition is the stage in the ITIL® Service Lifecycle that manages the transition of new or changed services into the live environment. The processes that will be most involved in this stage include Change Management, Service Asset and Configuration Management, Release and Deployment Management, and Knowledge Management.[...] Read More

Jan 28

ITIL® Incident Management – Putting Out the Fire

January 28th, 2015 by

SolutionsIncreasingly complex technology means that IT Incidents are now an almost inevitable feature of modern business, no matter how robust the IT governance that’s in place. And every time an IT Incident occurs, there’s an impact on business productivity, the reputation of IT and, in some cases, even the standing of the organization itself.[...] Read More

Jan 8

Incident Management: Routing You Towards Success

January 8th, 2015 by

road to successIncident Management concentrates on restoring normal service operations as quickly as possible in order to minimize the impact to customers, users, and the business. It prepares the organization to deal with any issue that may occur including service disruptions and interruptions.[...] Read More

Jan 6

The Benefits of ITIL®

January 6th, 2015 by

ITIL Availability ManagementThere’s no question that in today’s high-tech world, technology drives business success. Most businesses rely on the dependable, consistent, and continuous delivery of IT services to meet demands, respond to changing market conditions, and fuel revenue growth.[...] Read More