Investing in training for staff is a widely-accepted course of action for most businesses, and it is understood that the benefits of training may not immediately become apparent. However, many formal training courses can begin to add value to a company right away.[...] Read More

For today’s businesses to win the war between unprecedented amounts of information and advanced technological capabilities, all businesses need ITSM. Information Technology Service Management, or ITSM, is vital for any company that wants to stay relevant in the 21st century.[...] Read More

One of the biggest and most exciting decisions you can make as a company is deciding to implement ITIL® principles across the board. This collection of best practices can transform daily operations for the better, but it does require effort and training at the beginning to make sure that all staff are on board with the new system.[...] Read More

ITIL®, or the Information Technology Infrastructure Library, is being embraced as the industry standard in the world of IT. The framework established through the best practices of ITIL can transform companies and ensure better productivity and increased customer satisfaction. ITIL training starts at the introductory level and goes all the way to the expert level, which may be a path suitable for managers or those overseeing the ITIL implementation period. All employees, however, can benefit from earning the ITIL Foundation Certification.[...] Read More

Whether a company is a small enterprise or a large corporation, having employees with ITIL® certifications can make a big difference when it comes to customer satisfaction, efficiency, new implementations of best practices and ongoing system management.[...] Read More

Simply memorizing the key definitions of ITIL®, knowing each stage of the lifecycle and advancing through the programs is not enough to demonstrate superior knowledge or the ability to lead an IT service company through implementation.[...] Read More

To embrace the  philosophies of ITIL® is to embrace the idea of an IT service lifecycle.[...] Read More

In many cases, the image that suppliers, customers and the general public have of your business’ brand is conveyed through communication.[...] Read More

Most corporate managers or owners would agree that IT Training for Businesses is a smart move.[...] Read More

Modern businesses collect enormous amounts of data at every turn. You may have data from users who log into your website, data about potential customers, information about your own employees and even data that include billing information for clients.[...] Read More