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Sep 16

ITIL® for Small and Medium Sized Businesses

September 16th, 2013 by

When ITIL® principles were first released, it was hailed as a major milestone in the IT industry. Currently, many large companies including Boeing, IBM and Procter and Gamble swear by ITIL. ITIL provides a set of best practices and guidelines for IT Service Management for any private or public sector organization. ITIL has been widely adopted mainly by large and complex companies – especially the ones that have been around for decades. These large companies have the capability of dedicating a large amount of resources and effort towards ITIL implementation, and as a result, they have been able to reap the benefits of ITIL.[...] Read More