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Apr 19

Service Validation and Testing

April 19th, 2013 by

Service Validation and Testing provides a quality assurance component by verifying that a service will provide value to the customers as well as the business.  In addition, Service Validation and Testing ensures that the new or changed service meets all of the customer specifications and is fit for use and fit for purpose. If services are not properly tested, further Incidents and Problems may result, and added costs may be incurred.[...] Read More