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Jun 20

Understanding the ITIL® Capability Stream

June 20th, 2012 by

teamwork conceptThe ITIL® Capability Stream is one Stream available in the ITIL Intermediate Level. The four modules in this Stream focus mainly on a clustered grouping of processes and their use and execution in the various phases of ITIL Service Lifecycle. The four qualifications are as follows:[...] Read More

Jun 28

ITIL® Release, Control and Validation

June 28th, 2011 by

Marketing planningThe world of ITIL® Certification starts at the Foundation Level. After that broad accomplishment, many will choose to continue to develop their skills by expanding their working knowledge of the ITIL infrastructure. To do this, there are several paths a student can take. A popular choice is the ITIL V3 Intermediate Capability: Release, Control and Validation course. With the successful completion of this class, the student will receive 4 credits toward the ITIL Expert qualification.[...] Read More

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May 11

Boost Your Career with the ITIL® RCV Certificate

May 11th, 2011 by

Hand with marker writing the word Time For Something NewThe ITIL® V3 Release, Control and Validation (RCV) Certificate is one of the ITIL Intermediate Level modules offered for holders of the ITIL Foundation Certificate. An ITIL V3 RCV Certification course will delve deeper into the Service Lifecycle and the processes related to the Release, Control and Validation of services. Subject areas include Change Management, Release and Deployment Management, Service Validation and Testing, Service Asset and Configuration Management, Knowledge Management, Request Fulfillment, and Service Evaluation.[...] Read More

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Sep 7

Add Value to Your ITIL® Training with the ITIL® V3 RCV Course

September 7th, 2010 by

Training with Ashford GlobalYou have just earned your ITIL® V3 Foundation Certificate.  What’s next?[...] Read More

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