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Aug 30

Maintaining QOS with ITIL® Reactive Processes

August 30th, 2013 by

Maintaining consistently high Quality of Service (QOS) is critical for the success of any business. ITIL® best practices help many businesses ensure that their service quality remains top notch irrespective of variations in the economy, the changing marketplace, or financial pressures. The focus of these best practices guidelines is on managing existing problems by bringing about better control of IT services as a whole.[...] Read More