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Jun 20

Understanding the ITIL® Capability Stream

June 20th, 2012 by

teamwork conceptThe ITIL® Capability Stream is one Stream available in the ITIL Intermediate Level. The four modules in this Stream focus mainly on a clustered grouping of processes and their use and execution in the various phases of ITIL Service Lifecycle. The four qualifications are as follows:[...] Read More

Sep 6

Boost Your Company’s Performance and Your Career with ITIL® V3 PPO

September 6th, 2010 by

colored arrowsIT service providers are always looking for ways to manage customer demands, availability, and capacity while cutting down on costs as well as risks. If you want to help your company as well as give your career a boost, then what you need is the ITIL® V3 Planning, Protection and Optimization (PPO) Certificate.[...] Read More

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