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Nov 14

Practical Applications of OSA Certification

November 14th, 2016 by

Learning New Technology SkillsOpting to operate according to ITIL™ principles is a common and savvy move in the IT world. However, it is not as simple as deciding to restructure operations and embrace a new framework. Part of the equation is having individuals on staff who are trained and certified in business operations and support.[...] Read More

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Sep 29

Exploring the OSA Certification Training Program

September 29th, 2015 by

IT TrainingImplementing ITIL® on a large scale requires more than basic awareness about the protocol or a rough foundation of the principles.[...] Read More

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Posted in ITIL, Comments Feed: RSS 2.0