Home » Posts tagged "itsm" (Page 2)
Jan 6

Where is ITIL® Going to Take ITSM?

January 6th, 2015 by

ITIL and ITSM FrameworksITSM frameworks, like ITIL® processes, are extremely well thought out. Ample planning goes into devising any new concepts or ideas that could potentially make their way into the official versions. As such, change is relatively slow.[...] Read More

Dec 16

3 ITIL® Service Management Techniques You Probably Already Employ

December 16th, 2014 by

ITIL Service ManagementITIL® practices spread rapidly. Their growing popularity is partially due to the way the qualifications scheme is managed. Since the framework takes its cues from industry professionals and focused corporate feedback, it’s generally reflective of the way its users work with IT.[...] Read More

Nov 14

Understanding Effective Information Security Training

November 14th, 2014 by

Information Security TrainingAs with any exhaustive topic, information security has many nuances, and this can potentially lead to deficiencies. For instance, while you may believe your employees’ qualifications render your organization capable of handling web-based threats that target your public portals, you could be blindingly unaware of how their analogues might impact your seemingly secure Intranet and private hardware.[...] Read More

Sep 23

How ITIL® Training Improves Theme Park IT Services

September 23rd, 2014 by

Theme Park IT TrainingExcitement isn’t the first thing that comes to mind when you think of IT training, but ITIL® education training programs may be essential to your ability to keep your patrons interested in having fun. Every day, millions of people visit amusement parks around the world, and the operators of such facilities rely heavily on IT systems to keep events flowing smoothly.[...] Read More

Sep 19

ITIL® Best Practices are Recognized Around The World

September 19th, 2014 by

ITIL Best Practices_ts 180912540Currently one of the most universally accepted methods concerning IT Service Management (ITSM) is IT Infrastructure Library, which is commonly referred to as ITIL®.[...] Read More

Sep 12

Preparing Your Firm for ITIL® Foundation Certification

September 12th, 2014 by

Employee ITIL Foundation Certification TrainingAlthough there are definitely harder tasks than obtaining an ITIL® Foundation Certification, it’s best to prepare in advance. This is especially true for firms that spend money educating groups of multiple workers. If you want to make the most of your training budget, you’ll ensure that your staff have everything they need to pass their qualification exams successfully.[...] Read More

Sep 9

Serving Up ITIL® Training for the Restaurant Industry

September 9th, 2014 by

Restaurant ITIL TrainingInformation technology services management, or ITSM, plays a critical role in ensuring the ultimate success of any firm or organization that relies on modern technology. Today’s service-oriented businesses, like restaurants and hotels, are increasingly employing networked systems that permit them to share information, track expenditures and expand their operations.[...] Read More

Sep 5

The ITIL® Framework Provides an Excellent Resource for the IT Industry

September 5th, 2014 by

ITIL FrameworkIn the past few decades, the business world has changed significantly. One of the biggest changes has been in relation to technology development and utilization.[...] Read More

Sep 3

How ITIL® Training Benefits Those Providing Healthcare Services

September 3rd, 2014 by

ITIL Training For HealthcareIT systems have become a standard in today’s healthcare facilities. Service providers implement and rely on highly customized, expansive systems that perform a number of critical functions.[...] Read More

Jul 28

The ITIL® Service Lifecycle Can Help Improve IT Service Management

July 28th, 2014 by

ITIL Service LifecycleThe business world has changed in many ways over the past few decades. One of the biggest changes has been in the area of IT operations and technology. Today, businesses both large and small are able to be more productive, efficient, and competitive because of the vast amount of technology that is available in comparison to just a few years ago.[...] Read More