Nov 3
November 3rd, 2016 by Jon Francum
ITSM, or Information Technology Service Management, is a framework that falls under the umbrella of ITIL™, or Information Technology Infrastructure Library. When businesses decide to implement ITSM, they can create a number of changes with positive benefits. Explore some of the key ways to upgrade a business by harnessing the potential of ITSM.
ITSM Increases Workplace Efficiency
Through ITSM, employees will understand their place in the ITIL service lifecycle. More importantly, they will have clear objectives in daily operations, and they will be able to identify their tasks in the workplace.[...] Read More
Tags: IT service management training, itsm
Posted in Business Skills, Comments Feed: RSS 2.0
May 18
May 18th, 2016 by Mary McKinley
For today’s businesses to win the war between unprecedented amounts of information and advanced technological capabilities, all businesses need ITSM. Information Technology Service Management, or ITSM, is vital for any company that wants to stay relevant in the 21st century.[...] Read More
Tags: Ashford Global Training, itsm, Technology Training
Posted in Business Skills, Comments Feed: RSS 2.0
Feb 11
February 11th, 2016 by Mary McKinley
Whether you take on an active role in managing a large business or you just work with those who do, there is no denying that ITSM, or IT Service Management, has the potential to make life much simpler. ITSM matches up the principles of ITIL® with the ongoing and changing needs of a business. It is essentially the way that theory becomes reality, and it is a practical and hands-on approach to boosting quality of services, improving past releases and ensuring customer satisfaction across the board.[...] Read More
Tags: IT service management training, itsm
Posted in ITIL, Comments Feed: RSS 2.0
Aug 4
August 4th, 2015 by Frank Good
For a company that provides IT services, one of the biggest objectives is to obtain as many clients as possible and to keep those clients as happy as possible.[...] Read More
Tags: Ashford Global IT Training, IT service management training, itsm
Posted in Business Skills, Comments Feed: RSS 2.0
Jul 9
July 9th, 2015 by Mary McKinley
ITIL® Service Management is the study of the principles that bridge together the framework of ITIL and the most effective techniques for Service Management.[...] Read More
Tags: Ashford Global Training, ITIL Lifecycle, ITIL Service Management Training, itsm
Posted in ITIL, Comments Feed: RSS 2.0
Apr 23
April 23rd, 2015 by Frank Good
Each business is based upon the idea of providing a service to customers or clients. In some cases, this can be a literal service, or in others it could be a product or an idea.[...] Read More
Tags: Ashford Global Training, IT service management training, itil framework, itsm
Posted in ITIL, Comments Feed: RSS 2.0
Mar 2
March 2nd, 2015 by Angel Prusinowski
You institute ITIL® training requirements for everyone in your workforce. You want to keep people in the know about how their work fits into your overall business plan, and framework training is the best way to disseminate relevant knowledge.[...] Read More
Tags: Ashford Global, it training, ITIL Expert Certification training, itsm, malc, Managing Across the Lifecycle Certificate
Posted in ITIL, Comments Feed: RSS 2.0
Feb 20
February 20th, 2015 by Mary McKinley
As companies all over the world implement improved ITSM techniques, ITIL® stands out as an ideal framework for building projects. Service providers large and small employ this certification scheme in hopes of creating more resource-efficient offerings.[...] Read More
Tags: Ashford Global, Corporate IT training, ITIL Awareness, ITIL Foundation Certification training, itsm
Posted in ITIL, Comments Feed: RSS 2.0
Feb 6
February 6th, 2015 by Mary McKinley
You can’t take ITIL® Foundation training any less seriously just because it’s geared toward entry-level concepts. While it may lack the specificity of higher-level certifications, this qualification covers a far wider field of topics than most.[...] Read More
Tags: Ashford Global, ITIL Foundation Certification training, itsm
Posted in ITIL, Comments Feed: RSS 2.0
Jan 22
January 22nd, 2015 by Frank Good
Even the best consulting is ineffective if it’s poorly targeted. No matter how many maverick visionaries or tech industry leaders you ask to assess your operating standards, you’ll require a focused effort to learn anything truly useful.[...] Read More
Tags: Ashford Global IT, IT Consulting for Businesses, ITIL Training Consulting, itsm
Posted in Consulting, Comments Feed: RSS 2.0