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Sep 13

Improve the Quality of Your Services Through ITIL® V3 Service Design

September 13th, 2010 by

Information Technology TrainingIf your company is experiencing a decrease in the quality of services or a lack of customer satisfaction, then you should enroll in an ITIL® V3 Service Design (SD) training course.  Service Design is the act of planning and bringing together the necessities of a service (people, infrastructure, communication, and materials). Service Design is also one of the ITIL V3 Intermediate Level certifications that are offered to improve the quality of IT services. Through the ITIL V3 Service Design course, you will learn how Service Management can be linked with the processes of Service Design. You will also discover the activities, methods, roles, risks, and implementation requirements that are necessary for the success of Service Design.[...] Read More

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