Home » Posts tagged "ITIL® Service Strategy"
Jun 25

Setting Objectives For Your ITIL® Service Strategy

June 25th, 2015 by

Growth Through TrainingIf you’re already familiar with ITIL®, or the Information Technology Infrastructure Library, then you may also be familiar with the five phases that comprise the Lifecycle.[...] Read More

Mar 5

Creating a Cohesive Corporate Culture Through ITIL® Service Strategy

March 5th, 2014 by

While many business sectors are just now catching up to the globalization craze, IT service providers have been in the thick of it for years. Organizational distribution does afford these firms some unique opportunities, but it also makes them harder to lead in a unified fashion. Fortunately, frameworks like ITIL® are reversing the trend and improving the way customer relationships are maintained.[...] Read More