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Jun 11

Deliver Better Products Through IITIL® Service Design

June 11th, 2015 by

Internet Security OnlineInformation Technology Infrastructure Library, ITIL®, is not a new concept to many IT service providers who use the framework to work more efficiently and deliver better services to their customers.[...] Read More

Feb 11

How To Get Better Products Through ITIL® Service Design

February 11th, 2014 by

Designing and planning an IT service is one of the most important parts of delivery. Although consumer needs are certain to change as time goes on, organizations must remain one step ahead.[...] Read More

Mar 15

The Four P’s of ITIL® Service Design

March 15th, 2011 by

Service on the Metal Gears on Grey Background.ITIL® Service Design is one of the five stages in the Service Lifecycle. This stage translates the needs and requirements of the customers into the services they desire. Service Design will help you determine your target market and how you can differentiate your business offerings from your competitors.  When planning a service, a service designer needs to consider the four P’s:[...] Read More

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