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Apr 24

The ITIL® Qualification Scheme: A Roadmap To Certification

April 24th, 2014 by

ITIL TrainingLook at IT job openings today, and the majority are for programmers of various sorts. The user experience programmers create is critical to the success of a business, but standing behind them are entire departments dedicated to ensuring those applications are available when needed. They must ensure these apps run efficiently, securely and responsively; and are not disrupted by changes or disasters.[...] Read More

Sep 2

ITIL® V3 Qualification Scheme

September 2nd, 2013 by

When it comes to being ITIL® certified, it is important to understand the different levels in the ITIL Qualification Scheme and the significance of each level. In this article, we will break down the levels and offer a brief overview of each.[...] Read More

Jun 14

ITIL® Training: What You Should Know

June 14th, 2013 by

Attending ITIL® training is beneficial for any IT professional. This training will be of great help in improving your organization’s delivery of IT services. This is because you will be given comprehensive knowledge and first-hand skills training regarding the core elements and processes that are crucial in IT Service Management (ITSM).[...] Read More

Oct 1

ITIL® V3 Qualification Scheme

October 1st, 2012 by

ITIL® is a framework that is used to improve and enhance the overall functioning of any IT department. The implementation of ITIL in any organization is a very difficult task and requires those implementing this framework to have the requisite knowledge and skills. If ITIL is not put into operation properly, an organization cannot enjoy all the benefits ITIL has to offer.[...] Read More

Sep 5

ITIL® V3 Qualification Scheme: An Overview

September 5th, 2012 by

ITIL® V3 is perhaps the most popular and widely used approach to IT Service Management. It is an acronym for the Information Technology Infrastructure Library® Version 3. Although this approach started in the United Kingdom, it is now used all over the world.[...] Read More

Jul 4

Benefits Of The IT Infrastructure Library®

July 4th, 2012 by

Books onlineThe IT Infrastructure Library® (ITIL®) is the most widely used approach for IT Service Management (ITSM) in the world. ITIL provides practical guidance for identifying, planning, delivering, and supporting IT services in any business model. ITIL offers a professional and systematic approach to ITSM, thereby enabling organizations to meet their business goals and deliver their products and services in an efficient manner.  In addition, ITIL helps align IT services with the needs and objectives of the business. The ITIL framework can be implemented in any size organization.[...] Read More

Feb 9

ITIL® V3 Qualification Scheme – General Overview

February 9th, 2012 by

Vector illustration of realistic neon gears with wires and textIT Service Management (ITSM) is a vital component in the grand machine of business, and one that no company can afford to ignore.  There are numerous methodologies that can drive ITSM forward, but the most commonly used is the IT Infrastructure Library® (ITIL®).  Essentially, ITIL V3 2011 is a detailed framework that extends through all aspects of IT Service Management, boosting its overall effectiveness while lowering its overall cost.[...] Read More

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