Home » Posts tagged "itil intermediate level"
Sep 20

ITIL® Intermediate Level Certifications

September 20th, 2013 by

ITIL® is now being implemented in companies worldwide and is considered to be the industry standard for IT Service Management. By implementing ITIL, companies expect to receive the following benefits: reduced IT costs, improved IT services, and alignment of IT and business goals. All personnel in the IT department should have ideally completed and obtained the ITIL Foundation Certification. This is the entry level certification.[...] Read More

Oct 1

ITIL® V3 Qualification Scheme

October 1st, 2012 by

ITIL® is a framework that is used to improve and enhance the overall functioning of any IT department. The implementation of ITIL in any organization is a very difficult task and requires those implementing this framework to have the requisite knowledge and skills. If ITIL is not put into operation properly, an organization cannot enjoy all the benefits ITIL has to offer.[...] Read More

Jun 20

Understanding the ITIL® Capability Stream

June 20th, 2012 by

teamwork conceptThe ITIL® Capability Stream is one Stream available in the ITIL Intermediate Level. The four modules in this Stream focus mainly on a clustered grouping of processes and their use and execution in the various phases of ITIL Service Lifecycle. The four qualifications are as follows:[...] Read More

May 2

ITIL® Managing Across the Lifecycle Course – An Overview

May 2nd, 2012 by

Success and achievement business conceptITIL® V3 is the most widely utilized approach to IT Service Management, and in order to truly excel in this field, completion of the ITIL Managing Across the Lifecycle course is a must. This course is the final module in the ITIL Intermediate Level and is needed to qualify for the ITIL Expert qualification.  The ITIL Managing Across the Lifecycle course is available as a five-day, instructor-led classroom course.[...] Read More

Apr 23

ITIL® Capability Stream – An Overview

April 23rd, 2012 by

3d little personOnce you’ve successfully completed the ITIL® Foundation course, you’ll be ready to enroll in modules in the ITIL V3 Intermediate Level.  There are two streams in the ITIL Intermediate Level: the Capability Stream and the Lifecycle Stream.  The Capability Stream examines detailed process implementation; the Lifecycle Stream takes a broad management approach to the Service Lifecycle.[...] Read More

Mar 8

An Introduction to the ITIL® V3 Service Transition Course

March 8th, 2012 by

Changes aheadService Transition is one of the five stages in the ITIL® Service Lifecycle. This phase is critical in ensuring that business processes, services, and operations are not disturbed when an organization is going through a Change.  To learn about the Service Transition phase in-depth, enroll in the ITIL V3 Service Transition Certification course at Florida-based Ashford Global IT (AGIT).[...] Read More

Comments Off on An Introduction to the ITIL® V3 Service Transition Course
Feb 28

An Introduction to the ITIL® V3 Continual Service Improvement Course

February 28th, 2012 by

Keyboard with Improve Efficiency Button.After completing their ITIL® Foundation Certification training, individuals can choose to advance to the next level of ITIL Certification, which is the ITIL Intermediate Level.  There are two streams in the ITIL Intermediate Level: the Capability Stream and the Lifecycle Stream.  Individuals who are interested in learning about the Service Lifecycle and its phases in-depth should select the latter. The ITIL Continual Service Improvement (CSI) Certificate is one of five certifications that candidates can earn in the Lifecycle Stream.[...] Read More

Comments Off on An Introduction to the ITIL® V3 Continual Service Improvement Course
Feb 20

An Introduction to the ITIL® V3 Service Operation Certification Course

February 20th, 2012 by

Risk Management Flow Chart Red MarkerThe ITIL® V3 Intermediate Level builds on the concepts taught in the ITIL Foundation course. There are two streams in the ITIL Intermediate Level: the Capability Stream and the Lifecycle Stream.  The five modules in the Lifecycle Stream focus on the individual Lifecycle phases: Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement.[...] Read More

Comments Off on An Introduction to the ITIL® V3 Service Operation Certification Course
Feb 7

What Can You Expect to Learn in the ITIL® V3 Service Operation Lifecycle Course?

February 7th, 2012 by

Support on page with people sitting around table drinking coffeeThe ITIL® V3 Service Operation course is one of five modules in the Lifecycle Stream in the ITIL Intermediate Level. This 3-day course examines the overall concepts, processes, policies, and methodologies involved with the Service Operation phase of the ITIL Service Lifecycle.[...] Read More

Comments Off on What Can You Expect to Learn in the ITIL® V3 Service Operation Lifecycle Course?
Jan 26

An Overview of the ITIL® V3 Service Transition Course

January 26th, 2012 by

Opportunity, rise and improvement conceptThe 3-day ITIL® V3 Service Transition course is one of five modules in the Lifecycle Stream in the ITIL Intermediate Level.  This training course explores the overall management and control of activities within the Service Transition phase. Subject areas in this course include Change Management, Release and Deployment Management, Service Validation and Testing, Service Asset and Configuration Management, Knowledge Management, and Service Evaluation.  Other topics covered in the ITIL V3 Service Transition course include:[...] Read More

Comments Off on An Overview of the ITIL® V3 Service Transition Course