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Sep 20

ITIL® Intermediate Level Certifications

September 20th, 2013 by

ITIL® is now being implemented in companies worldwide and is considered to be the industry standard for IT Service Management. By implementing ITIL, companies expect to receive the following benefits: reduced IT costs, improved IT services, and alignment of IT and business goals. All personnel in the IT department should have ideally completed and obtained the ITIL Foundation Certification. This is the entry level certification.[...] Read More

Oct 1

What ITIL® V3 Service Offerings and Agreements Has in Store for You

October 1st, 2010 by

Technology TrainingIn order to excel in today’s competitive market, businesses are always trying to improve their IT services. However, the costs linked with this process are quite high. Thus, many companies decide to stick to their old methods. Yet, if you want an approach that allows you to provide effective and efficient services at a competitive price, then what you need is ITIL® V3 Service Offerings and Agreements (SOA) training.[...] Read More

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