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Aug 1

ITIL® Intermediate Takes Education to the Next Level

August 1st, 2013 by

You mIT Servicesay be inclined to give up your professional training after attaining a basic level of understanding. With many qualifications that focus on specific applications and skills, that’s perfectly fine, but with ITIL®, surpassing the bare minimum is worth your time.[...] Read More

May 30

Salt Lake City Businesses Improving IT Services with ITIL® Training

May 30th, 2013 by

Business Best PracticesIT services are a vital part of any modern business, but they’re especially important to companies with presences in Salt Lake City, UT. In recent decades, the region has experienced massive population growth and accompanying increases in professional and business services, which currently make up around a fifth of jobs.[...] Read More

May 11

Boost Your Career with the ITIL® RCV Certificate

May 11th, 2011 by

Hand with marker writing the word Time For Something NewThe ITIL® V3 Release, Control and Validation (RCV) Certificate is one of the ITIL Intermediate Level modules offered for holders of the ITIL Foundation Certificate. An ITIL V3 RCV Certification course will delve deeper into the Service Lifecycle and the processes related to the Release, Control and Validation of services. Subject areas include Change Management, Release and Deployment Management, Service Validation and Testing, Service Asset and Configuration Management, Knowledge Management, Request Fulfillment, and Service Evaluation.[...] Read More

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