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Mar 22

ITIL® for Executives: An Overview of the Course

March 22nd, 2012 by

Management illustration, abstractstrategy success concept clipartBusiness executives have quickly come to realize just how important IT tools are in enhancing the efficiency and effectiveness of delivering IT services.  The IT Infrastructure Library® (ITIL®) is one of the best methodologies at a business’s disposal to improve all aspects of IT service delivery.  However, this framework is complex and very detailed. Often, business executives don’t have the time to attend traditional training courses to learn about ITIL. Thus, the ITIL for Executives webinar was created to assist with this task.[...] Read More

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Feb 13

ITIL® for Executives – An Overview

February 13th, 2012 by

it service browser is operated by businessman backgroundInformation Technology (IT) has permeated virtually every crevice of business today.  There are traces of IT in even the smallest of companies, and it can have a profound impact on just how effective companies truly are.  IT affects efficiency, effectiveness, profits, costs, productivity, and numerous other areas of a company.  One of the most common approaches to IT Service Management is ITIL®, also known as ITIL V3 2011 since it’s now in its third iteration.  This framework can help ensure that a company’s goals and IT operations coincide.  Taking ITIL training courses will help you understand not only the ITIL framework but also how implementing ITIL can be beneficial to your organization.[...] Read More

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