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Dec 16

ITIL® – The Basics and the Benefits

December 16th, 2011 by

Background icons education and bookITIL®, an acronym for the IT Infrastructure Library®, is the leading framework for IT Service Management in the world. There are many benefits to implementing the ITIL framework for IT service providers and their customers alike.  It is used by such companies and organizations as Microsoft, Disney, Boeing, NASA, Walmart and L’Oreal. Many of these companies require job candidates to possess at least the ITIL Foundation Certification in order to be considered for certain positions.  IT personnel should participate in ITIL training classes to learn how to improve the services in an organization and gain the knowledge they need to pass the ITIL Certification exams.[...] Read More

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Jun 20

Benefits of Virtual Instructor-Led ITIL® Classes

June 20th, 2011 by

e learningSaved travel costs: Attend class anywhere via the internet with no flight, car, hotel or per diem costs.[...] Read More

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Mar 3

Is the ITIL® Foundation Certification For Me?

March 3rd, 2011 by

Questionnaire. 3dIn ITIL® V3, there are multiple levels of certification: Foundation, Intermediate, Expert, and, finally, Master. However, before you can become an ITIL Expert or an ITIL Master, you need to start at the beginning by earning your ITIL Foundation Certificate.  The ITIL V3 Foundation Certification course will provide you with fundamental ITIL knowledge. The ITIL Foundation course will also prove to be beneficial for IT professionals who work in an organization that has implemented ITIL or will implement ITIL in the future.[...] Read More

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Feb 14

6 Step CSI Model in ITIL® V3 and its Fundamental Principles

February 14th, 2011 by

Solutions AheadOrganizations need a secure and detailed knowledge base that can help them carry out their processes. ITIL® V3 has been specifically designed for this purpose. ITIL is a framework that has many processes which IT organizations should adhere to. If an organization begins following the structure in ITIL V3, business can start to flourish.[...] Read More

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Feb 4

FAQ About the ITIL® Foundation Certificate

February 4th, 2011 by

'Certified' stamp with text certified isolated on whiteWhen searching for jobs, you may find that certain positions require that job candidates possess at least an ITIL® Foundation Certificate to be considered.  You may be wondering what an ITIL Foundation Certificate is.  We have compiled a list of explanations regarding the ITIL Foundation Certification course to answer the most commonly asked questions.[...] Read More

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Oct 5

Why Ashford Global IT’s Online ITIL® V3 Foundation Course is a Great Idea

October 5th, 2010 by

Stack of blocksITIL® Foundation is the first step into the world of effective IT Service Management (ITSM). By earning the ITIL V3 Foundation Certificate, you will prove your understanding of key Service Management processes and their relationships with one another. However, there may be some obstacles between you and this certificate; one of which may be time. Yet, this is no longer a problem thanks to the online ITIL V3 Foundation course offered by Ashford Global IT (AGIT).[...] Read More

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Sep 27

An Introduction to ITIL® V3 Service Transition

September 27th, 2010 by

Diamond and piece of coal[...] Read More

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Sep 20

ITIL® V3 Service Operation: Your Key to Delivering Services Effectively

September 20th, 2010 by

ITSM TrainingThe ITIL® V3 Foundation Certification course is an introduction to the world of IT Service Management. It explains the basics of the industry’s best practices and standards.  However, by attending that course, you will not have the advanced knowledge necessary to implement ITIL practices at your organization. If you want to tap into the power of ITIL, you need to study for and earn higher certifications.   The ITIL V3 Service Operation (SO) course is one of the courses that can help elevate your skills to an Intermediate Level.[...] Read More

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Sep 16

Breaking Down the ITIL® Certification Scheme

September 16th, 2010 by

Business writing/ Training examAcross the globe, companies are adopting the ITIL® (Information Technology Infrastructure Library®) approach to IT Service Management. Designed after analyzing the best practices from the world’s private and public sectors, this framework has been known to successfully cut down costs and add organization to the chaotic IT department of service providers.[...] Read More

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Sep 13

Improve the Quality of Your Services Through ITIL® V3 Service Design

September 13th, 2010 by

Information Technology TrainingIf your company is experiencing a decrease in the quality of services or a lack of customer satisfaction, then you should enroll in an ITIL® V3 Service Design (SD) training course.  Service Design is the act of planning and bringing together the necessities of a service (people, infrastructure, communication, and materials). Service Design is also one of the ITIL V3 Intermediate Level certifications that are offered to improve the quality of IT services. Through the ITIL V3 Service Design course, you will learn how Service Management can be linked with the processes of Service Design. You will also discover the activities, methods, roles, risks, and implementation requirements that are necessary for the success of Service Design.[...] Read More

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