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Nov 8

The Benefits of ITIL®

November 8th, 2013 by

Businesses have always had a mammoth amount of data to organize. This causes challenges for all those involved in their management. These challenges are met and overcome by the implementation of ITIL® (Information Technology Infrastructure Library®) which provides certification, tools, techniques and skills to individuals which will allow them to align the needs of the business with the best practices of IT Service Management. ITIL follows a reliable and systematic method which facilitates efficient collection, analysis, and distribution of data.[...] Read More

Nov 6

ITIL®: What It Is and How to Train for It

November 6th, 2013 by

ITIL® (Information Technology Infrastructure Library®) is a widely recognized approach to IT Service Management. ITIL was first created by the CCTA (Central Computer and Telecommunications Agency) as a result of the growing dependency of companies on computer systems to run their businesses.[...] Read More

Sep 20

ITIL® Intermediate Level Certifications

September 20th, 2013 by

ITIL® is now being implemented in companies worldwide and is considered to be the industry standard for IT Service Management. By implementing ITIL, companies expect to receive the following benefits: reduced IT costs, improved IT services, and alignment of IT and business goals. All personnel in the IT department should have ideally completed and obtained the ITIL Foundation Certification. This is the entry level certification.[...] Read More

Sep 6

ITIL®: The Global Best Practice for IT Service Management

September 6th, 2013 by

The IT Infrastructure Library® (ITIL®) is the most widely adopted framework for IT Service Management (ITSM) worldwide. It is a nonproprietary best practice adapted for businesses and organizations.[...] Read More

Jul 22

ITIL® and Its Origins

July 22nd, 2013 by

While only on its third version, the IT Infrastructure Library® (ITIL®) has been around for over 20 years. Over that span, it has become the most widely adopted IT Service Management (ITSM) framework worldwide. In brief, ITIL is considered a practical approach to determine, prepare, present and support IT services.[...] Read More

Jul 19

ITIL® Expert Certification – An Overview

July 19th, 2013 by

The ITIL® Expert Certification is perfect for those wanting to demonstrate their in-depth knowledge of ITIL. There is no separate examination to obtain the ITIL Expert Certification, and it is mandatory for candidates to obtain this certification before they can move on to the final and highest level of the ITIL certifications – the ITIL Master Certification. Once a candidate achieves this certification, it is bound to benefit their professional careers.[...] Read More

Jul 17

5 Key Benefits of Implementing ITIL®

July 17th, 2013 by

There is a growing realization in organizations today that IT is a key driver of business processes. This has led to a shift in the expectations of the IT department, a group who was once an afterthought in business decisions. The IT Infrastructure Library® (ITIL®) provides the foundation for IT Service Management in thousands of organizations around the world.[...] Read More

Jul 15

What is ITIL®?

July 15th, 2013 by

There are numerous standard definitions of what the Information Technology Infrastructure Library® (ITIL®) is and its purpose, but in real terms, what is ITIL?[...] Read More

Jul 8

Why There is a Demand for Learning ITIL®

July 8th, 2013 by

ITIL® is the acronym for the IT Infrastructure Library®. It is a collection of publications for IT Service Management best practices. ITIL was created by the Central Computer and Telecommunications Agency (CCTA) of the UK government. In 2000, the CCTA merged into the Office for Government Commerce.[...] Read More

Jul 5

Get Real Life, Scenario-Based eLearning in AGIT’s ITIL® V3 Foundation Course

July 5th, 2013 by

When looking for a new job, there are many people who do not have any real-life work-based experience yet, which is what many employers are looking for these days. These job seekers most likely have gone to college or a trade school in order to learn the various job skills they’re going to need so they can perform their job well, which is exactly what they’re supposed to do. And even though this inexperienced group of people may be viewed as quite the valuable asset one day, there are many companies that aren’t very willing to give a chance to someone who doesn’t yet have any real-life work-based experience.[...] Read More