Home » Posts tagged "ITIL Change Management"
Aug 20

Handle Business Evolution Through ITIL® Change Management

August 20th, 2015 by

Training SessionIn any industry, and in any business, change is inevitable. Clients might have a disruption to services, diverting the resources of your company until the incident has been resolved.[...] Read More

Nov 4

How Can ITIL® Change Management Improve Your SOPs?

November 4th, 2014 by

ITIL Change ManagementIn order to deliver services as reliably as possible, firms often institute standard operating procedures (SOPs). SOPs make it easy to deal with the needs of diverse clientele and maintain some semblance of consistency throughout. However, when they’re incomplete or ill-considered, they can be thrown out of whack quite readily. Firms that deliver services and think they’re in the clear are often dismayed to discover that even if users don’t outright request changes, modifications become necessary at some point in the lifecycle.[...] Read More

Apr 3

Standardizing Service Modifications with ITIL® Change Management

April 3rd, 2014 by

ITIL Change ManagementAlthough it’s well known for its place within the ITIL® Framework, Change Management is a long-standing tradition within ITSM. Services need to evolve to meet the demands of clients, regulatory agencies and providers.[...] Read More