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Mar 31

Boost Business Efficiency With ITIL® Certification Training

March 31st, 2015 by

Training ITIL®, or the Information Systems Infrastructure Library, sets the framework for a business to combine various departments into one cohesive, fully functioning and well-oiled machine. ITIL practices can be adjusted to best fit the needs of your company, and the specifics will vary depending on the type of business you run as well as what areas need the most improvement.[...] Read More

Mar 17

Maintaining Accountability with Online ITIL® Training

March 17th, 2015 by

Online ITIL TrainingWhen you task your staff with earning their ITIL® credentials, their success or failure after the fact is a good indicator of how well they applied themselves. It’s not the only measure of training efficacy, however; you also need to connect your training edicts with concrete data that reveals whether students actually put the appropriate effort into learning.[...] Read More

Dec 16

3 ITIL® Service Management Techniques You Probably Already Employ

December 16th, 2014 by

ITIL Service ManagementITIL® practices spread rapidly. Their growing popularity is partially due to the way the qualifications scheme is managed. Since the framework takes its cues from industry professionals and focused corporate feedback, it’s generally reflective of the way its users work with IT.[...] Read More

Nov 14

Understanding Effective Information Security Training

November 14th, 2014 by

Information Security TrainingAs with any exhaustive topic, information security has many nuances, and this can potentially lead to deficiencies. For instance, while you may believe your employees’ qualifications render your organization capable of handling web-based threats that target your public portals, you could be blindingly unaware of how their analogues might impact your seemingly secure Intranet and private hardware.[...] Read More

Sep 19

ITIL® Best Practices are Recognized Around The World

September 19th, 2014 by

ITIL Best Practices_ts 180912540Currently one of the most universally accepted methods concerning IT Service Management (ITSM) is IT Infrastructure Library, which is commonly referred to as ITIL®.[...] Read More

Aug 22

The Value of ITIL® Certification Training

August 22nd, 2014 by

ITIL CertificationToday, with the significant changes in how technology is utilized and the level of dependency that is placed on technology in the workplace, IT professionals are often asked to do more with fewer resources. Moreover, the ever-changing landscape in technology has affected how IT professionals are judged and evaluated in the workplace.[...] Read More

Jul 11

ITIL®: Developing Results-Driven, Successful IT Professionals

July 11th, 2014 by

ITIL CertificationThe term “ITIL®” stands for Information Technology Infrastructure Library. It defines a set of prescribed procedures and best practices meant to streamline management processes in the information technology field.[...] Read More

Jun 18

CPDE® Certification: Where ITIL® Gets Real

June 18th, 2014 by

CPDE CertificationThe IT Infrastructure Library (ITIL®) is widely acknowledged as a valuable set of standards and practices for managing the delivery and management of IT services. ITIL Certifications validate that an individual is proficient in the vocabulary, concepts and practices of the various pieces of the ITIL Framework.  These include Change, Problem, Asset, and Access Management; Service Design, Strategy and Agreements; and Continual Service Improvement.[...] Read More

Jun 16

Does ITIL® Virtual Classroom Training Require Structure?

June 16th, 2014 by

Many professional students have the mistaken impression that because virtual ITIL® training lacks a traditional classroom setting, it also lacks structure. While such assumptions may indeed be true in the case of certain professional education programs, the most effective training always incorporates some kind of well-defined format.[...] Read More

Nov 8

The Benefits of ITIL®

November 8th, 2013 by

Businesses have always had a mammoth amount of data to organize. This causes challenges for all those involved in their management. These challenges are met and overcome by the implementation of ITIL® (Information Technology Infrastructure Library®) which provides certification, tools, techniques and skills to individuals which will allow them to align the needs of the business with the best practices of IT Service Management. ITIL follows a reliable and systematic method which facilitates efficient collection, analysis, and distribution of data.[...] Read More