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Nov 14

Why is Ashford Global IT a Good Choice for My ITIL® Training?

November 14th, 2011 by

Training time blue round grungy vintage rubber stampThe IT Infrastructure Library® (ITIL®) is the most widely accepted approach to IT Service Management in the world.  ITIL was designed to offer IT service providers a framework that enhances service delivery not only to customers but also to the business. Other benefits of ITIL include:[...] Read More

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May 11

Boost Your Career with the ITIL® RCV Certificate

May 11th, 2011 by

Hand with marker writing the word Time For Something NewThe ITIL® V3 Release, Control and Validation (RCV) Certificate is one of the ITIL Intermediate Level modules offered for holders of the ITIL Foundation Certificate. An ITIL V3 RCV Certification course will delve deeper into the Service Lifecycle and the processes related to the Release, Control and Validation of services. Subject areas include Change Management, Release and Deployment Management, Service Validation and Testing, Service Asset and Configuration Management, Knowledge Management, Request Fulfillment, and Service Evaluation.[...] Read More

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