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Feb 25

Demystifying HR Evaluation Via ITIL Certification

February 25th, 2013 by

For most managers, targeting key areas for self-improvement is easy until they get to the IT department. Because of the traditionally diaphanous, complicated nature of IT services and networks, it can be hard for those who don’t specialize in these areas to make positive headway with their management techniques. Implementing the ITIL® framework with ITIL certified staff on an organizational level allows firms to improve both their IT staff management and IT services.[...] Read More