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Jun 11

Deliver Better Products Through IITIL® Service Design

June 11th, 2015 by

Internet Security OnlineInformation Technology Infrastructure Library, ITIL®, is not a new concept to many IT service providers who use the framework to work more efficiently and deliver better services to their customers.[...] Read More

Jul 18

Why ITSM Is a Modern Necessity

July 18th, 2013 by

IT Management ProcessIT services are important because they allow business consumers to take advantage of complete custom applications and network implementations. Firms can use these tools to serve their explicit needs instead of working with generic solutions that aren’t optimized for the tasks they need to perform. Service providers rely on IT Service Management (ITSM) to deliver such products reliably.[...] Read More