Home » Posts tagged "IT Service Management" (Page 2)
Sep 4

Benefits of the IT Infrastructure Library® (ITIL®)

September 4th, 2013 by

The IT Infrastructure Library® (ITIL®) was established in the early 1980s by the British Government and is the most widely utilized approach for IT Service Management (ITSM) in the world. It presents a practical structure for identifying, planning, delivering as well as supporting IT services that organizations can adopt depending on their specific needs. ITIL is divided into 5 publications: Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement. There are a number of benefits that are associated with ITIL. They include:[...] Read More

Jul 24

An Introduction to the ITIL® Service Lifecycle

July 24th, 2013 by

The introduction of the Service Lifecycle was a transformational time for IT Service Management (ITSM). ITIL® best practices moved from a segregated process-driven view into a more holistic, lifecycle-oriented approach.  This article will provide a brief overview of the 5 stages of the ITIL Service Lifecycle.[...] Read More

Jul 2

Adopt IT Service Management to Hone your Business Model

July 2nd, 2013 by

 IT Service ManagementCreating and delivering IT services is a complicated process. Unlike many of the professional projects that your firm will engage in, the various IT services you offer to your clients require in-depth involvement and competent planning skills.[...] Read More

Jun 27

Train Yourself for the Future with ITIL®

June 27th, 2013 by

Training for ITILThere are many different professional certifications worth investing your personal time in. Nonetheless, it’s important to focus on something that will help you improve your career now and in the future.[...] Read More

Jun 21

Where to Start With ITIL®

June 21st, 2013 by

The IT Infrastructure Library® (ITIL®) Qualification Scheme develops IT Service Management (ITSM) skills and knowledge. Hundreds of thousands of IT professionals worldwide have acquired ITIL certifications. Accredited training from a global network of training providers and tests run by accredited institutions support the scheme. ITIL provides Foundation, Intermediate and Expert qualification levels with an advanced diploma for the most skilled ITSM practitioners. Training staff or hiring qualified personnel is one way to start adopting good practices. Training key staff in ITSM ensures focus on IT service development.[...] Read More

Jun 14

ITIL® Training: What You Should Know

June 14th, 2013 by

Attending ITIL® training is beneficial for any IT professional. This training will be of great help in improving your organization’s delivery of IT services. This is because you will be given comprehensive knowledge and first-hand skills training regarding the core elements and processes that are crucial in IT Service Management (ITSM).[...] Read More

May 2

Get Onsite IT Training to Fit Your Business Needs

May 2nd, 2013 by

Business TrainingEvery up-and-coming tech company eventually hits the IT Service Management barrier. Sooner or later, the amount of business a firm can handle far exceeds what it’s able to do without advanced organizational schemes, and difficult choices must be made.[...] Read More

Apr 18

Using ITIL® to Keep Up with the Times

April 18th, 2013 by

Business StrategyLike all good frameworks, ITIL® changes as time goes on. The one advantage it has over other IT Service Management philosophies, however, is that it doesn’t do so haphazardly.[...] Read More

Apr 9

Incorporating ITSM the Right Way

April 9th, 2013 by

ITSM Training If you deliver IT services without some kind of framework, you’re selling yourself short. No matter how hard you try, your consumers won’t ever get to see how great your IT solutions actually are because you’ll be mired down in tiny logistics issues and management problems. Whatever potential your great concepts originally possessed will be obscured by the fact that you can’t execute essential tasks at a sufficient level to provide a high-quality product.[...] Read More

Feb 22

Using IT Service Management from the Very Start

February 22nd, 2013 by

IT services are essential factors in the modern business world, but corporate governance is severely lacking in many firms. You need to treat your IT services like any other asset with a potential for ROI; optimization is key, and it’s only possible through recognized IT Service Management frameworks like ITIL® (IT Infrastructure Library®).[...] Read More