Home » Posts tagged "IT Service Management"
Apr 29

Teach Staff the Basics Through ITIL® Awareness Training

April 29th, 2015 by

Technology TrainingIf you are planning to implement the principles of ITIL® into your company’s IT service management, then it is important to ensure that every employee is familiar with the concept.[...] Read More

Dec 23

How Does ITIL® Availability Management Keep Services Running?

December 23rd, 2014 by

ITIL Availability ManagementAs a provider of IT services, you’re heavily invested in maintaining high availability. Your clients and other users won’t settle for services they can’t rely on, so it’s up to you to implement a strategy that balances your operational capabilities and budget constraints with your consumer satisfaction efforts.[...] Read More

Sep 19

ITIL® Best Practices are Recognized Around The World

September 19th, 2014 by

ITIL Best Practices_ts 180912540Currently one of the most universally accepted methods concerning IT Service Management (ITSM) is IT Infrastructure Library, which is commonly referred to as ITIL®.[...] Read More

Jul 28

The ITIL® Service Lifecycle Can Help Improve IT Service Management

July 28th, 2014 by

ITIL Service LifecycleThe business world has changed in many ways over the past few decades. One of the biggest changes has been in the area of IT operations and technology. Today, businesses both large and small are able to be more productive, efficient, and competitive because of the vast amount of technology that is available in comparison to just a few years ago.[...] Read More

Jul 8

Can IT Service Management Improve Your Previous Projects?

July 8th, 2014 by

ITSMOne of the hallmarks of IT services is that their lifecycles are rarely cut-and-dry. For instance, a service that you deployed a year ago may still require periodic intervention and upkeep as your consumers use it. Similarly, your firm may undergo staff changes or adopt new technologies that force you to modify ongoing projects.[...] Read More

Mar 24

Gaining a Career Edge with ITSM

March 24th, 2014 by

ITSM TrainingCan you tackle tough problems with stunningly innovative solutions? While you may have confidence in your abilities to perform such feats under ideal circumstances, the real important question is whether you can do so continuously.[...] Read More

Mar 20

Better Managing The IT Service Lifecycle With ITIL® Training

March 20th, 2014 by

ITIL TrainingManaging IT services is all about long-term oversight. It’s critical for firms that want to deliver products successfully to plan out and oversee each stage of a service’s lifecycle. ITIL® Lifecycle training gives students a knowledge base for each service area as they help their firms plan out projects from beginning to end.[...] Read More

Feb 13

Learn Best Practices for IT Service Management

February 13th, 2014 by

ITSM TrainingAny business leader that wants to supercharge their organization’s service should learn best practices for IT Service Management (ITSM). It doesn’t matter if you’re worried about pleasing end users or internal customers, delivering high quality IT Services is imperative, yet difficult at times.[...] Read More

Nov 19

The Secret to Delivering High Quality IT Services

November 19th, 2013 by

IT Best PracticesService management requires making sure that IT services are aligned with the company’s needs and aggressively supports them. If IT processes and services are implemented, managed and supported in the correct manner, the organization will be more successful, put up with less disruption and loss of productive hours as well as reduce costs. That’s in addition to increasing revenue, improving public relations and achieving organizational objectives.[...] Read More

Sep 6

ITIL®: The Global Best Practice for IT Service Management

September 6th, 2013 by

The IT Infrastructure Library® (ITIL®) is the most widely adopted framework for IT Service Management (ITSM) worldwide. It is a nonproprietary best practice adapted for businesses and organizations.[...] Read More