Home » Posts tagged "it infrastructure library" (Page 3)
Aug 30

Maintaining QOS with ITIL® Reactive Processes

August 30th, 2013 by

Maintaining consistently high Quality of Service (QOS) is critical for the success of any business. ITIL® best practices help many businesses ensure that their service quality remains top notch irrespective of variations in the economy, the changing marketplace, or financial pressures. The focus of these best practices guidelines is on managing existing problems by bringing about better control of IT services as a whole.[...] Read More

Aug 16

ITIL® Implementation and the Factors that Determine Its Success

August 16th, 2013 by

The decision to implement the ITIL® framework in your organization should be an easy one. The advantages and benefits that it brings to the way your organization is run are unprecedented. However, one has to be careful when actually implementing it. Here are a few tips that will come in handy for implementing ITIL in your organization.[...] Read More

Aug 9

Why IT Professionals Need To Take The ITIL® Foundation Certification Exam

August 9th, 2013 by

Once the expense of owning computer systems became reasonable, companies began to look at other ways to cut cost and created an IT division with those employees that caught on fast and solved problems themselves. Many of us ‘computer geeks’ were in on that ground level and became the IT ‘go to’ person. Not any specific training or education was needed back in those days.[...] Read More

Jul 22

ITIL® and Its Origins

July 22nd, 2013 by

While only on its third version, the IT Infrastructure Library® (ITIL®) has been around for over 20 years. Over that span, it has become the most widely adopted IT Service Management (ITSM) framework worldwide. In brief, ITIL is considered a practical approach to determine, prepare, present and support IT services.[...] Read More

Jul 17

5 Key Benefits of Implementing ITIL®

July 17th, 2013 by

There is a growing realization in organizations today that IT is a key driver of business processes. This has led to a shift in the expectations of the IT department, a group who was once an afterthought in business decisions. The IT Infrastructure Library® (ITIL®) provides the foundation for IT Service Management in thousands of organizations around the world.[...] Read More

Jul 15

What is ITIL®?

July 15th, 2013 by

There are numerous standard definitions of what the Information Technology Infrastructure Library® (ITIL®) is and its purpose, but in real terms, what is ITIL?[...] Read More

Jul 12

ITIL® Certifications Perfect for Project Managers in IT Companies

July 12th, 2013 by

Project Management is one of the key skills that you have to develop from the day you join an IT company. The growth chain is such that over a period of time, you will get a chance to be at the helm of a project as its manager. At that point in time, you will need all the necessary skill sets that will hold you in good regard. While an ITIL® certification is based more on services rather than projects, you may be wondering how this certification can benefit you as a project manager.[...] Read More

Jul 8

Why There is a Demand for Learning ITIL®

July 8th, 2013 by

ITIL® is the acronym for the IT Infrastructure Library®. It is a collection of publications for IT Service Management best practices. ITIL was created by the Central Computer and Telecommunications Agency (CCTA) of the UK government. In 2000, the CCTA merged into the Office for Government Commerce.[...] Read More

Jul 3

Update Your Information Technology Knowledge – Take an ITIL® Course Today

July 3rd, 2013 by

Everyone who is currently working in a job that requires them to use information technology (IT) fully understands how quickly technology can change. This makes it important that they continually update their current skills in order to be aware of any and all new information that can help them perform their job better. And since there’s no real time-frame to follow for information technology updates, it’s important to take the initiative to keep up with what’s happening in the world of IT.[...] Read More

Jul 1

Ashford Global IT Leading The Way With ITIL® V3 Awareness Course

July 1st, 2013 by

Computing technology was forever changed in the 1980’s with the advancement of computing technology as it moved from a mainframe-centric infrastructure with centralized IT organizations into distributed computing with geographically dispersed resources. This move came with negative side effects. The UK’s Office of Government Commerce found they now had inconsistent application for their processes for technological delivery and support.[...] Read More