Home » Posts tagged "change management"
May 17

Introducing ITIL®: Change Management (Part I)

May 17th, 2015 by

ITIL Change ManagementIn this series of articles on implementing ITIL® processes, previously we have discussed setting up the Service Desk function and the Incident Management and Problem Management processes.[...] Read More

Jan 31

Changing Like The Wind

January 31st, 2015 by

ChangeCharles Darwin said, “It’s not the strongest nor most intelligent of the species that survive; it is the one most adaptable to CHANGE.”  Darwin may not have been talking about IT, but the quotation does have resonance.[...] Read More

Apr 12

Change Management

April 12th, 2013 by

Changes in a business can be made for a variety of reasons, whether they are proactive, in an effort to reduce costs, improve services, or increase support, or reactive as a response to changing business conditions or resolving errors.  Change Management refers to the process within Service Transition that facilitates Changes into the IT infrastructure in an organization with minimum disruption to other IT services.  A practical Change Management process allows Changes to be made reliably, economically and timely.[...] Read More