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Jul 30

CPDE® Accreditation Helps Capitalize on IT Skills

July 30th, 2013 by

Process FlowchartIT Service Management (ITSM) training is an important part of learning how to manage IT services, but even the most common process frameworks have their deficiencies. Frameworks like MOF, ITIL and ISO/IEC 20000 are designed for planning broader business processes, but they often neglect the groundwork that goes into redesigning and improving process techniques.[...] Read More

Sep 12

Certified Process Design Engineering Course Breakdown

September 12th, 2012 by

The Certified Process Design Engineer (CPDE) course is a certification course designed to teach all the vital steps involved in engineering and re-engineering quality and long-lasting ITSM processes. Numerous frameworks such as ITIL®, ISO/IEC 2000, MOF, CobiT, and CMMI define the best practices for achieving quality IT Service Management (ITSM). These frameworks describe a set of integrated processes and controls, but none of these provide a clear, step-by-step method for achieving excellence when designing or re-engineering the specified processes or models.[...] Read More

Jun 24

Prove Your Ability to Design Processes with the CPDE Certification

June 24th, 2011 by

Hand writing training and development with a chalkOne of the most successful methods companies employ to improve their business is to improve their processes. All businesses use processes to define how work (manufacturing, development, finance, or services) is efficiently done. Because processes often affect many areas of a company, process engineers are trained in defining, honing and implementing processes to increase productivity and decrease costs.  Expert process engineers are increasingly valued by all facets of a business. You can become one of these experts with the Certified Process Design Engineer (CPDE) Certification![...] Read More

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Aug 18

So You Want To Be A CPDE?

August 18th, 2010 by

Security and safety of cloud computingLearn How to Revolutionize Your Workplace[...] Read More

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