Home » Posts tagged "availability management"
Dec 16

3 ITIL® Service Management Techniques You Probably Already Employ

December 16th, 2014 by

ITIL Service ManagementITIL® practices spread rapidly. Their growing popularity is partially due to the way the qualifications scheme is managed. Since the framework takes its cues from industry professionals and focused corporate feedback, it’s generally reflective of the way its users work with IT.[...] Read More

Mar 8

Availability Management

March 8th, 2013 by

Availability Management focuses primarily on the management of all the availability aspects and components that relate to service provision. This process ensures that the availability targets are measured and matched or surpassed at all times in a cost-efficient manner. Another focus of this process is to actively optimize and improve the availability of IT services and their supporting activities. Availability is defined within ITIL as the agreed time when IT services are available to users.[...] Read More