Opting to operate according to ITIL™ principles is a common and savvy move in the IT world. However, it is not as simple as deciding to restructure operations and embrace a new framework. Part of the equation is having individuals on staff who are trained and certified in business operations and support.[...] Read More

The applications of Microsoft Office are comprehensive, and it is not an overstatement to say that these programs are integral to the success of most businesses. Whatever industry you happen to be in, there is a good chance that professionals are relying on things like Microsoft Excel, Microsoft Word and PowerPoint. Choosing training for staff is a smart decision that can help them utilize these programs to the fullest.[...] Read More

Investing in training for staff is a widely-accepted course of action for most businesses, and it is understood that the benefits of training may not immediately become apparent. However, many formal training courses can begin to add value to a company right away.[...] Read More

One of the ongoing battles for any company is boosting their security. Although data breaches, leaks and hacks are growing increasingly common for even smaller companies, mitigating those risks without investing heavily can be a tricky balance. Rather than hiring security professionals with a wealth of experience, it may be best to encourage workforce training.[...] Read More

It is far from an industry secret that secure networks are one of the keys to a safe, stable and secured business. It is nearly impossible to go more than a few weeks without hearing about a major business that suffered a data breach or a cyber attack, and many of those incidents could be prevented with better, more comprehensive network security.[...] Read More

When most people think of forensics, they picture crime scenes, DNA testing and fingerprints. In today’s tech-savvy world, however, it is important to understand that many of the most devastating crimes happen digitally. Digital forensics is a growing field, and many companies want to have employees on staff who are trained in this area. Learn more about how businesses can benefit from having one or more of their IT staff participate in Certified Digital Forensic Examiner Training.[...] Read More

The Computing Technology Industry Association, or CompTIA, is one of the leaders in the world of information technology. They serve as the benchmark for the industry, and they offer comprehensive examinations so that staff in businesses around the world can be properly informed on everything from computer maintenance and networking to safety and security for local area networks, or LANs.[...] Read More

Just a few decades in the past, the security measures taken by businesses included locks for doors and paper shredders to get rid of sensitive information. Today, with the rise of digital technology, cloud computing and wireless Internet, the way we think of security has changed. The biggest threats to a corporation might be data breaches and hacks rather than physical break-ins, and it is important that employees understand and can protect themselves against these risks.[...] Read More

For today’s businesses to win the war between unprecedented amounts of information and advanced technological capabilities, all businesses need ITSM. Information Technology Service Management, or ITSM, is vital for any company that wants to stay relevant in the 21st century.[...] Read More

In the world of information technology, ITIL®, or the Information Technology Infrastructure Library, is the gold standard. Implementing the ITIL service lifecycle, and its five important stages, can transform the way that you do business and improve the efficiency of your operations. However, some business owners and managers aren’t sure whether all employees truly need to earn an ITIL Certification.[...] Read More