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Why is Ashford Global IT a Good Choice for My ITIL® Training?

Training time blue round grungy vintage rubber stampThe IT Infrastructure Library® (ITIL®) is the most widely accepted approach to IT Service Management in the world.  ITIL was designed to offer IT service providers a framework that enhances service delivery not only to customers but also to the business. Other benefits of ITIL include:

  • Provides simplified processes that can be used immediately
  • Improves service availability
  • Increases user and customer satisfaction with IT services
  • Allocates resources to keep costs at a minimum
  • Can be implemented in any organization
  • Separates administrative tasks from technical tasks
  • Continually improves the services offered by the organization
  • Focuses on the all around development of the company
  • Maintains productivity and works on ways to increase profit for the organization

More and more companies are implementing the ITIL framework.  As a result, these companies are looking for professionals who have an understanding of and experience with ITIL, which can come through ITIL training and certifications.

Florida-based Ashford Global IT (AGIT) provides renowned ITIL training across the United States through open-enrollment and on-site training programs.  Or you may choose to complete your ITIL training online through AGIT’s virtual instructor-led courses.  At AGIT, you will have experienced instructors who bring the subject matter to life.  You will participate in lectures, discussions, and practical activities.  In addition, Ashford Global IT offers a Success Guarantee if you are not successful on your first attempt on the associated ITIL Certification exam.  This Success Guarantee provides you with a voucher for one exam retake; you may also re-attend an open-enrollment course at no cost.  In addition, you will have access to supplementary study materials and be able to contact the instructors with any questions you may have.

The following are ITIL training courses offered by AGIT:

  • ITIL for Executives: This brief webinar is a concise presentation on the ITIL framework and the benefits ITIL can bring to an organization.
  • Awareness Course:  Learners will be provided with a brief introduction to ITIL and IT Service Management.  This is a non-certification course.
  • Foundation Level: This course uses a case study approach to introduce students to the core disciplines of ITIL and IT Service Management.
  • Intermediate Level: This level is divided into two streams –
    • Lifecycle Stream – provides a holistic approach to the Service Lifecycle:
      • Service Strategy
      • Service Design
      • Service Transition
      • Service Operation
      • Continual Service Improvement
    • Capability Stream – provides specialized, process-level knowledge for one or more processes:
      • Service Offerings and Agreements
      • Release, Control and Validation
      • Operational Support and Analysis
      • Planning, Protection and Optimization
    • Managing Across the Lifecycle – this module completes the Intermediate Level and is a key requirement in earning the ITIL Expert Certification.
  • Certified Process Design Engineer: Students will learn how to design, develop, and improve ITSM processes.

Contact Ashford Global IT today for more information on ITIL training programs!

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About this author:

Jon Francum

Jon is the Director of Training at Ashford Global IT.

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