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The Role of Asset Manager As Highlighted In ITIL® V3

ITIL® V3 offers numerous practices and strategies to IT organizations with which they can improve their services in order to enhance customer satisfaction. Service Transition is one of the five stages in the Service Lifecycle; this stage is responsible for building and deploying IT services.  There are several roles within Service Transition to help an organization achieve that objective in a coordinated way. One such role is the Asset Manager.

Role of Asset Manager in ITIL V3

The main responsibility of the Asset Manager is to track and control all of the assets in an organization’s IT infrastructure. The Asset Manager manages and implements the organization’s Asset Management plan, principles, processes, policies and standards.  This person also aids in the acquisition of IT assets. The Asset Manager tags and tracks each IT asset with a unique identifier. Regular audits of the assets are performed to ensure that all records are complete and up-to-date.

Moreover, the Asset Manager is responsible for making strategic decisions regarding the control, usability, and supply of the inventory pertaining to IT assets. The Asset Manager ensures that the processes carried out in Asset Management are in compliance with the policies of the company. To accomplish their responsibilities, Asset Managers work closely with Configuration Managers.

To learn more about the roles and responsibilities of an Asset Manager, enroll in Ashford Global IT’s ITIL V3 Service Transition course.

About this author:

Angel Prusinowski

Angel is a leading ITIL® instructor at Ashford Global IT.

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