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The Importance of the ITIL® Foundation Course

Composite image of smiling businessman with hand on hipTo achieve certification at the entry level of ITIL®, a candidate should successfully complete the ITIL V3 Foundation course and associated exam.  The main objectives of the training course are to learn how the ITIL framework and processes works, how ITIL can maximize the contribution of IT to an organization, and how to maintain an ongoing service program where ITIL has already been implemented.  The ITIL V3 Foundation course also provides a detailed summary of the five phases of the Service Lifecycle: Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement.  Key elements, terminology, and concepts used in the ITIL Service Lifecycle are studied.  Students will learn the processes and activities that take place in each phase and how the various phases and processes relate to each other.  Upon successfully completing the ITIL Foundation course, students will understand how ITIL practices positively affect business effectiveness and efficiency.

The ITIL V3 Foundation course should be taken by anyone who is involved in the IT service profession.  This includes IT sales staff, service providers, IT consultants, and application developers.  IT management, network operators, business analysts, business managers, business process analysts, system integrators, and project managers will also benefit from an ITIL Foundation Certificate.

With an ITIL Foundation Certification, you communicate to your employer that you are capable of executing great improvements within the company’s IT systems.  The ITIL Foundation course is the first of several courses that will help those who are interested in saving time and money in the information technology field.  It is imperative that the Foundation Course is taken first, as the Foundation Certificate is a prerequisite for entry into upper level ITIL classes.  These advanced courses will build upon the learning objectives and material presented in the Foundation training course.  Advanced levels in the ITIL V3 Qualification Scheme include the Intermediate Level, ITIL Expert, and ITIL Master.  All of courses in the ITIL V3 Qualification Scheme are offered at Ashford Global IT (AGIT).

Located in Orlando, Florida, AGIT is a worldwide organization that focuses on teaching in-demand business and information technology skills in a way that students will be able to apply their newfound skills to the real world business environment.  Ashford Global IT holds ITIL training in open-enrollment classes throughout the United States as well as in an accessible online environment.  AGIT also offers on-site training if you would like to invite AGIT instructors to your company to present training for your employees.  Completing any ITIL training class with Ashford Global IT assures students of passing the certification exam and receiving an ITIL Certificate.  As a result, the trainee will be able to offer proactive solutions to IT problems within your business.

Enroll today in Ashford Global IT’s ITIL V3 Foundation course to learn how ITIL can benefit your organization!

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About this author:

Angel Prusinowski

Angel is a leading ITIL® instructor at Ashford Global IT.

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