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Test Whether the ITIL® Service Operation Certificate is For You

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One way IT professionals try to set themselves apart from others is by obtaining certifications that prove their competencies in different fields. The ITIL® V3 Service Operation Certificate is one such certification that demonstrates a professional’s ability to implement and manage the processes required to deliver quality IT Service Management practices.

Here is a set of questions that will help you determine whether you should pursue the ITIL Service Operation Certificate:

  • Do you wish to earn an ITIL Intermediate Level Certification?
  • Do you require a comprehensive understanding of the ITIL Service Operation phase of the Service Lifecycle and how activities in this Lifecycle phase may be used to enhance the quality of IT service support within an organization?
  • Do you work in:
    • Incident Management?
    • Access Management?
    • Request Fulfillment?
    • Event Management?
    • Problem Management?
    • Application Management?
    • Technical Management?
    • IT Operations Management?
  • Does your company ensure that only the best practices are used in developing and delivering services?

If you have earned your ITIL Foundation Certificate and answered “Yes” to at least one the questions above, then the ITIL Service Operation Certificate is for you. However, to make sure that you pass the certification exam, you need to prepare well. This is where Ashford Global IT (AGIT) comes in. AGIT offers premier training and preparation courses for all the certifications in the ITIL V3 Qualification Scheme.

Enroll today in AGIT’s ITIL V3 Service Operation course and see your career soar to new heights!

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About this author:

Angel Prusinowski

Angel is a leading ITIL® instructor at Ashford Global IT.

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