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Take Ideas Live Through ITIL® Service Transition

Training Key on ComputerAfter learning about the five stages of the ITIL® lifecycle in an introductory training course like ITIL Foundation Training or ITIL Awareness, it should be immediately apparent that each stage flows into the next to create a cycle of efficiency.

Arguably the most significant of the five stages of the lifecycle is Service Transition.

Discover how ITIL Service Transition is integral to workplace operations and how the right training program can foster great ideas and strategy and turn them into practice.

Understanding Where Service Transition Fits Into the Lifecycle

The ITIL lifecycle starts with Service Strategy and then Service Design. For these two phases, much of the work done is hypothetical or theoretical.

The third stage, Service Transition, is where ideas and plans become concrete actions. It is followed by Service Operations, where day-to-day actions take place, and then finished up with Continual Service Improvement.

Because ITIL Service Transition is right in the middle of the lifecycle, it is often considered to be the most important. Staff from every department within the company need to collaborate in order to come up with the best way to deliver IT service to clients while still meeting all of their own business goals and financial requirements.

Why ITIL Service Transition Training Matters

ITIL Service Transition truly is the key between theory and action. It is the link that takes great ideas and excellent preparation, both of which are pivotal in Service Strategy and Service Design, and turns them into profitable action that benefits an IT service business as well as its many customers.

Enrolling staff in an ITIL Service Transition training course emphasizes exactly what it will take to create the smooth transition that every company should desire. The result of great Service Transition training will be employees who have a detailed plan for service provision and areas like management, dealing with complaints and new product development.

Skipping Service Transition means missed communication among all departments and a lack of plans for those in operations. ITIL Service Transition training is truly vital for businesses that aim to implement ITIL and follow along with each integral step of the ITIL lifecycle.

What to Expect During Service Transition Training Programs

An ITIL Service Transition training program offered by Ashford Global typically lasts for three full days. Not intended to be an introductory program, this course is best for those who have already completed a basic course in ITIL and are familiar with the vocabulary.

Some of the topics covered over the duration of the program may include how to measure and analyze the performance of Service Transition, the common risks and challenges of Service Transition, the roles and responsibilities of those involved in Service Transition and how Service Transaction fits in with the other stages of the ITIL lifecycle.

At the end of the program, participants will take a multiple choice exam. Passing the exam with a 70 percent or higher qualifies students for credentials in ITIL Service Transition.To better understand the role of Service Transition for your IT company, and to fully embrace the ITIL framework, a training program for employees can be your solution.

Call us today and let’s set up your training session.


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About this author:

Angel Prusinowski

Angel is a leading ITIL® instructor at Ashford Global IT.

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