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ITIL® Release, Control and Validation

Marketing planningThe world of ITIL® Certification starts at the Foundation Level. After that broad accomplishment, many will choose to continue to develop their skills by expanding their working knowledge of the ITIL infrastructure. To do this, there are several paths a student can take. A popular choice is the ITIL V3 Intermediate Capability: Release, Control and Validation course. With the successful completion of this class, the student will receive 4 credits toward the ITIL Expert qualification.

Those who achieve the RCV Certification will be able to handle issues in the IT infrastructure such as:

  • Have the management reports been on time and correct?
  • Is the organization properly coping with growth?
  • What is the number of SLA breaches caused by human error in the CMS?
  • How many CIs are unregistered and how often does it happen?

These are just a few of the work-related duties for experienced IT professionals working with RCV. Of course, not all of these problems may be occurring at once, but it can be quite an exciting day.

Where should you go for the ITIL training courses you need to further your career? What would be the most effective means to achieve this end? The best place to learn is where your tuition is backed by a guarantee. Ashford Global IT (AGIT), based in Orlando, Florida, offers a 5 day RCV training program that will engage students in the practical facets of the ITIL Service Lifecycle as they relate to the Release, Control and Validation of services and service delivery.

In Ashford Global IT’s RCV course, students will study the processes of Release, Control and Validation in-depth including the sub-processes, activities, methods, functions, and roles of each RCV process and how these processes interact with other processes in the Service Lifecycle.  Students will learn the value of Release, Control and Validation while providing service as well as how to measure RCV.  In addition to studying the technological and implemental considerations, students will explore the challenges, critical success factors, and risks related to Release, Control, and Validation.

The only prerequisite for the RCV course is to possess an ITIL V3 Foundation Certificate or have the combination of the ITIL V2 Foundation and the V3 Foundation Bridge Certificates. There are no minimum professional working requirements for this course, but 2 to 4 years of professional experience is highly recommended by Ashford Global IT.

Ashford Global IT supports its students with their Success Guarantee, which is one of the best guarantees in the business: AGIT promises that they will give a free voucher for one exam re-take in the event that the student does not pass his or her certification exam on the first attempt. In addition, AGIT instructors will be available to answer any questions the student may have.  Additional study materials will be provided to the student. Most importantly, the student may re-attend an open enrollment class at absolutely no cost in preparation for the exam, but the materials used in the former class will be needed.

With AGIT’s highly experienced and skilled instructors, training materials, and Success Guarantee, you’ll quickly be on your way to earning the ITIL Release, Control and Validation Certification.

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About this author:

Jon Francum

Jon is the Director of Training at Ashford Global IT.

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