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ITIL Makes Firms More Competitive

IT TrainingAlthough it has historically been more popular in other countries, the ITIL® (IT Infrastructure Library®) framework is quickly gaining ground in the U.S. Businesses from all industries and specializations use IT services internally and externally for their consumers.

ITIL ensures that businesses can finally implement these technologies to exacting international standards that decrease overhead. For companies that must remain competitive, implementing ITIL is an essential move.

The Realities of Aggressive Business Practices

Being competitive is complicated because it involves more than just the actions you take against your competitors. You also have to correct the internal problems that leech your resources and reduce your ability to create products while remaining within budget constraints. Because many of these issues are ingrained in your business culture, they can be hard to target without an externally defined, widely accepted standard to start from.

If you don’t optimize your basic IT services, your IT ROI will decrease. For instance, many common network setups can be implemented in multiple ways. Although this enables firms to customize their IT services to meet their needs, it also opens the door to inefficiencies. You can’t keep up with your competitors if you’re not getting the most out of the tools you use on a daily basis. ITIL helps you identify redundancies and decrease rework on a consistent basis that helps you grow.

Decreasing HR Costs with ITIL Foundation Training

One of the biggest hidden costs of being competitive is the ever-present need to update your skill sets. Training your workers isn’t a one-time affair, and firms consistently have to upgrade their methods and operational standards to keep up with changing technology.

ITIL Foundation training gives firms a better rubric for judging where their staff is currently and where they need to be. Because ITIL exams generate instant results, it’s easy to benchmark your organizational capability just like you’d benchmark a computer’s performance before assigning it a critical, in-depth task.

Improving Corporate Culture Through the ITIL Framework

ITIL ensures that your firm can increase its cost efficacy without reducing its output, and the fact that the framework allows you to do so in a uniform manner also benefits your organizational mentality. Ensuring that your staff knows you have a plan and industry-accepted structural guidelines in place is a good way to improve confidence in your leadership. It also lets your workers know that you expect them to focus on self-improvement, setting a professional tone that will carry through to all of their future work.

Look to training leader Ashford Global IT (AGIT) for your ITIL training needs. AGIT offers onsite, open enrollment throughout the US, virtual instructor-led and self-paced training. Visit www.ashfordglobalit.com to learn more.


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Frank is a leading trainer in IT Security.

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