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ITIL® Certification Has Great Benefits

ITIL CertificationIn the business world today, Information Technology (IT) has become an essential component in daily business operations. Almost all businesses whether large or small, depend on technology to complete a variety of business operations and it’s vital to have a set of standards to use but also properly trained employees to implement those standards.

In addition, with the migration to technology as a fundamental aspect of business operations, the need for a uniform method to integrate technology, enhance technology, support technology, and utilize technology is needed for organizations both large and small.

Technology in many regards is an essential component needed for internal business operations for individual businesses, but technology is also a conduit needed between businesses to communicate, share, transfer, complete, and utilize technology operations on a regular basis.

Technology Platform for a Unified Approach

In an effort to facilitate a common uniform approach to the use of technology, several approaches have been developed to address this issue. One of the most popular and utilized approaches to handling business IT service operations is IT Infrastructure Library, commonly referred to as ITIL®.

It was originally developed as a series of books that explained the best procedures and practices for the IT industry to utilize and follow regarding IT services. ITIL is currently the most observed and utilized approach for IT Service Management worldwide.

In addition, ITIL offers a practical, straight forward method for discovering, planning, providing, and supporting IT services for businesses. ITIL encourages that IT services must be positioned to meet the needs of businesses and support their main business operations.

In essence, ITIL offers guidance to businesses concerning how to use IT as an instrument to encourage business change, growth, and development. The ITIL best practices are detailed to offer a logical technique to the management of IT services with the ultimate goal of empowering organizations to deliver the correct services, and ensure that the businesses are meeting business goals and providing useful benefits.

Understanding the Service Lifecycle

Initially the ITIL Service Lifecycle starts with the recognition of customer needs and the controllers of IT requirements. The Lifecycle continues through the design and execution of the specified service and flows into the actual operation, and lastly the Lifecycle covers the observation and enhancement stage of the service

. ITIL has been implemented by worldwide and is supported by a wide variety of accredited training providers, software vendors, and examination institutes.

Benefits of ITIL Certification

A comprehensive credentials system offering numerous preparation courses and certifications has been created to help organizations successfully implement ITIL. The successful implementation of ITIL has many benefits to organizations such as making sure that employees have the appropriate skills, knowledge, and techniques necessary to conduct IT service operations.

However, just as important ITIL Certification and training ensures that the entire organization is utilizing a common universal language, and the organization is totally committed to the directive course of action and is fully invested in the ITIL process.

Ashford Global IT is a leading provider of ITIL training and certification. They consult with businesses to determine the optimal training format for their needs. Contact them today to discuss your IT training requirements.

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About this author:

Jon Francum

Jon is the Director of Training at Ashford Global IT.

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