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Does ITIL® Virtual Classroom Training Require Structure?

Many professional students have the mistaken impression that because virtual ITIL® training lacks a traditional classroom setting, it also lacks structure. While such assumptions may indeed be true in the case of certain professional education programs, the most effective training always incorporates some kind of well-defined format.

Students who complete such courses in full may find it easier to satisfy the requirements of their ITIL Certification exams. The virtual training option continues to be one of the more popular formats for both individuals and businesses.

Structured Learning for Structured Frameworks

Structured courses make perfect sense when studying subjects like ITIL and other ITSM frameworks. ITIL is notable in that although it allows for freedom of choice in implementation, it revolves around concretely defining structural relationships that help firms unify their conceptualization of economically motivated business processes and strictly technical endeavors. ITIL implementations can be simple or extremely complex, and as a result, trying to learn without some kind of structured plan may prove difficult.

Proper course organization helps you break down an otherwise complicated subject into manageable chunks. This is essential to not only gaining familiarity with the material but also retaining it over the long term, and ITIL virtual classroom training programs that implement such strategies have proven highly effective.

Standardizing Individual Progress

One of the major draws of virtual classroom training is that it affords professional students more opportunities for self-paced learning. This doesn’t mean, however, that such training shouldn’t also help students adapt their educational progress to uniform plans.

For instance, many IT training managers start their staff off with basic ITIL Foundations courses, and then they make arrangements for further individualized education as needed. By instituting a clearly defined progress structure in the early stages via the Foundations course, trainers ensure that those who move further in their own qualifications will be able to do in an appropriate sequence.

This is all but essential with group training. Although individuals may very well go off in their own directions later on, having everyone start from a shared common ground makes it easier for them to apply their knowledge as a uniform team.

Learning Style Considerations

Finally, remember that totally free-form classes are actually harder to adapt to individual learning styles and preferences. Because these courses often lack any form of baseline against which deviations can be quantified, it becomes nearly impossible to make minor tweaks to accommodate individual students without throwing everyone else off kilter.

A virtual instructor who actually responds in real time and keeps the students headed in the right direction can make changes effectively and ensure more successful ITIL training as a result.

Structured virtual training may be a critical step in how your firm implements ITIL or other ITSM framework practices. Discover how Ashford Global IT’s unique method of integrating active training styles and learner feedback can help you improve your organizational knowledge of ITIL.


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Frank is a leading trainer in IT Security.

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