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Building Your Career With the ITIL® Foundation Certification

Writing Business ProposalsAn ITIL® Certification is a great way to advance your career – whether it’s in the information technology sector or any number of related fields such as systems design, systems security, networking, or database management.

The IT Infrastructure Library® (ITIL) is a broad range of standards, concepts, and practices that comprise the development, management and operations of information technology. ITIL is the most largely applied set of principles and practices worldwide. Its modular certification programs are recognized as the benchmark. Training in this field is expanding rapidly in the United States.

The ITIL V3 Qualification Scheme consists of four levels of certification that deal with various competencies and differ in terms of their depth of detail. The four levels are ITIL Foundation, ITIL Intermediate Level, ITIL Expert, and ITIL Master.

ITIL Foundation

The ITIL Foundation Level provides an introduction into the world of ITIL. Students in an ITIL Foundation training course will study the key principles, concepts, processes, activities, and roles related to ITIL and IT Service Management. Students will also examine the five phases of the Service Lifecycle: Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement.

To earn the ITIL V3 Foundation Certification, candidates must successfully pass the certification exam, which consists of forty multiple choice questions. Candidates will have one hour to complete the exam. At least 26 correct answers (or 65% of the marks) must be provided by the prospective candidate to pass the examination and earn the ITIL Foundation Certificate. The ITIL Foundation Certificate is a prerequisite for entry into the Intermediate Level classes.

Who is Ashford Global IT?

Ashford Global IT (AGIT) is a training company based in Orlando, Florida, which offers all the courses in the ITIL V3 Qualification Scheme. Students who choose to train with AGIT have the option of attending:

  • Open-enrollment courses, which are held all over the United States
  • Virtual instructor-led courses, which are held in a convenient online environment
  • On-site classes, in which AGIT instructors come to your company location to provide the training
  • Self-paced training, offered in partnership with ITSM Academy (available only for the ITIL V3 Foundation course)

Ashford Global IT’s training courses are comprehensive and will fully prepare candidates to pass the associated certification exam.  If a student does not pass his certification exam on his first attempt, AGIT offers a Success Guarantee which includes a voucher for one exam retake and the opportunity to re-attend an open-enrollment course at no cost. Please note that AGIT’s Success Guarantee is only applicable to students in AGIT’s open-enrollment courses, virtual instructor-led courses, and on-site training classes.

Get ready to advance in your career! Head to Ashford Global IT to earn your ITIL Foundation Certificate!


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Mary is a leading trainer in Microsoft® and Business Applications.

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