Home » ITIL » Breaking Down the ITIL® Certification Scheme

Breaking Down the ITIL® Certification Scheme

Business writing/ Training examAcross the globe, companies are adopting the ITIL® (Information Technology Infrastructure Library®) approach to IT Service Management. Designed after analyzing the best practices from the world’s private and public sectors, this framework has been known to successfully cut down costs and add organization to the chaotic IT department of service providers.

If you’re interested in incorporating ITIL into your organization, here are the ITIL V3 Certification levels:

ITIL Foundation Certificate

This is the first level in the ITIL qualification scheme. While preparing for this certificate, you will become familiar with ITIL core disciplines and learn about key ITIL concepts, terms and processes.

ITIL Intermediate Level

The Intermediate Level branches into two streams: the Lifecycle Stream and the Capability Stream. Each stream has its own set of certifications that provide you with the know-how, skills, and abilities you need to apply or manage different areas of ITIL.

The Lifecycle Stream comprises five standalone certifications: Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement. As for the Capability Stream, there are four certifications: Service Offerings and Agreements, Release, Control and Validation, Operational Support and Analysis, and Planning, Protection and Optimization.

ITIL Expert Certificate

Choose this certificate in order to demonstrate superior knowledge of ITIL. This certification will give your career a boost and help your company manage its IT services more effectively. To pursue the ITIL Expert Certificate, you must have at least 22 credits: 2 from the Foundation module, 15 from the Intermediate Level, and 5 from the Managing Across the Lifecycle module.

For more information on ITIL training, please contact Ashford Global IT.

Tags: , , ,

About this author:

Jon Francum

Jon is the Director of Training at Ashford Global IT.

Comments are closed.