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Benefits of the ITIL® Foundation Certification

DegreeITIL® is the most widely adopted approach in the world for IT Service Management (ITSM). Although ITIL was initially formed by a UK Government agency, it is now an internationally renowned cohesive set of concepts and techniques for IT Service Management. It offers a practical, straightforward structure for identifying, planning, conveying and supporting Information Technology services in a company.

This framework provides a series of documents that describe the best practices for ITSM. The latest version of ITIL, ITIL V3, takes a Service Lifecycle approach. There are five stages in the ITIL Service Lifecycle: Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement.


Foundation Framework

There are four levels in the ITIL V3 Qualification Scheme: ITIL Foundation in IT Service Management, ITIL Intermediate Level, ITIL Expert, and ITIL Master. This article will concentrate on the ITIL Foundation Level and the benefits of the ITIL Foundation Certification.

The ITIL Foundation Level

The ITIL Foundation Level is the entry-level qualification and provides IT professionals with a general understanding of the important elements, practices and terminology used in the ITIL framework. This level also studies the relationships that exist between the Lifecycle stages and the main processes, activities, and roles in each Lifecycle stage. In addition, students will examine the benefits of implementing ITIL in any organization, how ITIL can be used to improve the quality of ITSM in a business as well as the factors that affect the effectiveness of the Service Lifecycle. Successfully completing the education and examination components associated with the ITIL Foundation Level signifies that the candidate has gained a basic awareness and understanding of ITIL.

Benefits of the ITIL Foundation Level Certification

Earning the ITIL Foundation Certification offers a huge range of benefits which include:

  • Having met the required entry criteria for the ITIL Intermediate Level courses
  • Understanding what to do in terms of improving IT operations and how to do it
  • Having knowledge of the key processes in each of the Service Lifecycle stages and how they can improve IT services in an organization
  • Recognizing that ITIL provides a single, definable, repeatable, and scalable documented structure for IT concepts and techniques that surge throughout the company
  • Identifying roles and responsibilities for ITSM to reduce IT costs and improve IT quality
  • Earning the Foundation Certification launches numerous career opportunities for the entry level IT professional. Different job roles consist of:
    • IT Service Expert
    • IT Service Analyst
    • IT Service Manager or Project Manager


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