Home » Archive by category "ITIL" (Page 2)
Feb 18

Getting to Know the ITIL® Service Capability Stream

February 18th, 2016 by

Staff Training SessionIn the world of ITIL®, service is king. After all, it is customers that drive a successful business venture, so it makes sense that great service translates to high customer retention rates and better word of mouth to attract new clients.[...] Read More

Feb 11

Preparing for a Leadership Role in IT Service Management

February 11th, 2016 by

Staff TrainingWhether you take on an active role in managing a large business or you just work with those who do, there is no denying that ITSM, or IT Service Management, has the potential to make life much simpler. ITSM matches up the principles of ITIL® with the ongoing and changing needs of a business. It is essentially the way that theory becomes reality, and it is a practical and hands-on approach to boosting quality of services, improving past releases and ensuring customer satisfaction across the board.[...] Read More

Feb 4

The Right Reasons to Begin ITIL® Training

February 4th, 2016 by

Training and DevelopmentWhether you’ve heard ITIL® being discussed in a podcast or at a conference, you’ve been reading about the framework in industry blogs or you’re just ready to try something new to boost efficiency in the workplace, you might be interested in implementation. For implementation to be successful, businesses should first invest in ITIL training.[...] Read More

Jan 26

Try ITIL® Foundation Training for a Company-Wide Introduction

January 26th, 2016 by

Improve Your SkillsTrying to get an entire company on board with any kind of major changes can be challenging. If you’re hoping to implement key tenets of the ITIL® framework in the future, it is important to smooth the way by offering an introduction to these changes and how they can benefit individuals as well as the corporation as a whole.[...] Read More

Jan 22

When Should You Turn to Virtual ITIL® Training?

January 22nd, 2016 by

Training SessionITIL® training is available in many forms, and there are several fascinating courses available that can help everyone from entry-level staff to top executive managers. Whether your company wants to explore the ideas of ITIL at the highest levels or simply introduce the broad concepts of ITIL to all personnel, the right ITIL program can make all the difference.[...] Read More

Jan 20

4 Reasons to Offer ITIL Awareness Training

January 20th, 2016 by

Staff TrainingWhether you run a company in retail, IT or finance, you’re probably already familiar with the concept of ITIL and how it can boost efficiency, increase customer retention rates and even reduce operating costs. Transitioning to an ITIL mindset can be a lengthy process, but it be easier if everyone on staff is on board and aware of what ITIL implementation is and how it can be advantageous.[...] Read More

Dec 30

Practical Benefits of ITIL® Training for Employees

December 30th, 2015 by

Young Professional Woman in the OfficeEven if a business in the IT industry is already aware of the benefits of ITIL® Training as a general concept, it can be hard to take the plunge and invest in implementation. After all, making changes in a business of any size often requires significant financial investment, and employees typically need to set aside time for additional training.[...] Read More

Dec 17

Why Your Business Should Offer Employees ITIL® Certification Training

December 17th, 2015 by

Training  The collection of best practices in the IT industry known as ITIL® can transform the way  a company does business. Some of the ways that ITIL implementation can boost business is by increasing workplace efficiency, improving quality and consistency of service and the optimization of services offered.[...] Read More

Dec 10

Maximizing the Benefits of ITIL® Training Online

December 10th, 2015 by

Young people in the officeITIL®, or the information technology infrastructure library, is a set of best practices with the capability to increase workplace efficiency, reduce operating expenses and increase customer satisfaction. One of the impediments to ITIL implementation, however, is organizing onsite training that can fit in with the schedules of all employees.[...] Read More

Dec 8

Real-Life Approach to Lifecycles Through ITIL® Foundation Training

December 8th, 2015 by

Technology TrainingOne of the biggest and most exciting decisions you can make as a company is deciding to implement ITIL® principles across the board. This collection of best practices can transform daily operations for the better, but it does require effort and training at the beginning to make sure that all staff are on board with the new system.[...] Read More