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Why Formal Business Writing is a Critical Skill to Master

Business WritingBusiness communication is no casual affair. Even though it’s increasingly common for professionals to let colloquialisms and familiar phrases slip into their speech patterns, there still remains a distinct line that defines the boundaries of appropriate written communication.

For the upward-moving professional, understanding where that boundary lies is of the utmost importance, and skill training may play a vital role in your ability remain cognizant of advanced business writing techniques.

Why Are Protocols Important?

Formality isn’t always necessary in verbal communication. Some situations require directness or fail to allow sufficient opportunities for drawn-out observances of formal customs.Written communication is markedly different; emails, letters and other missives are crafted over time instead of on the fly.

As a result, they carry the implicit expectation that the writer will make room for formality. If someone has time to commit a thought to word, they should also have time to do so in a diplomatic matter. How do politeness and diplomacy relate to business language?

Simply put, many people associate informality or bluntness with lack of respect, especially when a writer has ample opportunity for such simple considerations. By being sufficiently formal, writers may be able to communicate their willingness to approach others on even footing and thus gain some measure of leverage to be used in further proceedings.

Getting to Know Others

Much of business communication has to do with navigating tricky interactions that commonly fall beyond the boundaries of traditional human relations. For instance, many modern businesspeople communicate remotely with corporate partners prior to ever meeting in person; this has only been possible for a relatively short fraction of human history. Learning to write for business helps people tread waters that still remain largely uncharted and avoid misunderstandings in the process.

Writing styles often serve as calling cards of sorts. As the recipient lacks conventional means of judging the writer, they’ll generally judge the way said individual communicates. The manner in which someone writes may prove crucial in helping them bridge uncertain gaps and forge improved relationships, especially in cross-cultural business interactions.

Setting the Appropriate Tone

Business writing skills also help professionals and firms maintain neutrality during important negotiations and put forth their own demands without seeming like they’re asking for too much. By using formal writing, business people can address their concerns about deals and partnerships without taking a personal air that might offend or predispose others to rejection.

Learning to write with a professional tone is critical for those who wish to dictate how their business relationships unfold. Discover how you can improve your written communication skills, and take charge of your professional interactions by enrolling in Ashford Global IT’s Fundamentals of Business Writing course today.

photo credit: PointRaiser via photopin cc

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Mary is a leading trainer in Microsoft® and Business Applications.

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