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Feb 25

Harnessing the Capabilities of Microsoft Excel Through Training

February 25th, 2016 by

Excel TrainingWhether you look at an office in the retail industry, in finance or in healthcare, there is a good chance that staff rely on programs such as Microsoft Excel to handle everything from data entry to financial spreadsheets. Microsoft Excel has incredible potential, and it is one of the most versatile and beneficial programs available.[...] Read More

Feb 23

What it Means to Have a Certified Information Systems Security Officer on Staff

February 23rd, 2016 by

Information SecurityIn business, security is key. You need to be able to protect your company’s operating information, marketing plans and employee details, but you also need to be able to offer security to those customers who give you their email addresses, personal information and billing details. While there are plenty of different ways to secure networks and data, one of the most effective options is having an employee who is trained to be a Certified Information Systems Security Officer.[...] Read More

Feb 18

Getting to Know the ITIL® Service Capability Stream

February 18th, 2016 by

Staff Training SessionIn the world of ITIL®, service is king. After all, it is customers that drive a successful business venture, so it makes sense that great service translates to high customer retention rates and better word of mouth to attract new clients.[...] Read More

Feb 16

The Road to Becoming a Certified Digital Forensic Examiner

February 16th, 2016 by

Training in Office   When many business owners and managers think of cyber protection, they are primarily thinking about firewalls and data breaches. However, it is also important to have on the payroll someone with the ability to determine exactly how people are using their access to company networks and servers.[...] Read More

Feb 11

Preparing for a Leadership Role in IT Service Management

February 11th, 2016 by

Staff TrainingWhether you take on an active role in managing a large business or you just work with those who do, there is no denying that ITSM, or IT Service Management, has the potential to make life much simpler. ITSM matches up the principles of ITIL® with the ongoing and changing needs of a business. It is essentially the way that theory becomes reality, and it is a practical and hands-on approach to boosting quality of services, improving past releases and ensuring customer satisfaction across the board.[...] Read More

Feb 9

Training to Become a Certified Penetration Testing Consultant

February 9th, 2016 by

Data SecurityOne of the best ways to ensure the security of a large network infrastructure is to conduct penetration testing, or pen testing for short. Penetration testing allows any vulnerabilities to come to light, and it is particularly useful for telecommunications or IT service providers. That’s because these large companies are responsible not just for the safety of their own business information and that of their employees, they are also charged with protecting the communication and data of their clients.[...] Read More

Feb 4

The Right Reasons to Begin ITIL® Training

February 4th, 2016 by

Training and DevelopmentWhether you’ve heard ITIL® being discussed in a podcast or at a conference, you’ve been reading about the framework in industry blogs or you’re just ready to try something new to boost efficiency in the workplace, you might be interested in implementation. For implementation to be successful, businesses should first invest in ITIL training.[...] Read More

Feb 2

How to Become a Certified Vulnerability Assessor

February 2nd, 2016 by

Technology SecuritySince cyber security is among the most important priorities of all types of organizations, the world’s most successful corporations and businesses are hiring security professionals with superior qualifications. Whether you’re an individual looking for the credentials necessary to get ahead in the field or you’re searching for training courses suitable for your current employees, one of the best choices to consider is the program designed to help participants prevent digital break-ins.[...] Read More