The Information Technology Infrastructure Library, more commonly known as ITIL®, is a comprehensive framework that can increase business efficiency.[...] Read More

To retain employees, nurture their growth in the field and help them to realize their full potential in any company, training is integral.[...] Read More

Business IT Training programs come in a variety of formats and subjects and can greatly boost staff performance. Many businesses mistakenly believe that ongoing training isn’t a necessity for current employees. In reality, that is far from true, especially in rapidly changing fields.[...] Read More

Businesses undergo incredible efforts to tighten up their IT security in a number of ways. Hiring IT experts to test networks for weaknesses, bringing on staff to secure databases and implementing new measures like digital encryption are all becoming standard in today’s modern world. However, one of the biggest ways that a company’s IT security could be jeopardized is when its employees use personal electronic devices to conduct business.[...] Read More

An integral element of ITIL® implementation is the idea of a lifecycle that guides the strategy, design, transition and operation of IT services.[...] Read More

Many businesses no longer keep all of their documents, data and information stored on hard drives. Instead, it can be stored securely in the cloud.[...] Read More

ITIL® Service Management is the study of the principles that bridge together the framework of ITIL and the most effective techniques for Service Management.[...] Read More

When companies large and small dive into the world of ITIL®, they typically start with courses like the Awareness Program or the Foundation Program, both of which do an excellent job of introducing the key concepts and vocabulary to participants.[...] Read More

Continual Service Improvement (CSI) is one of the five stages in the ITIL® Service Lifecycle. This stage is critical to any business or organization that wants to grow and thrive.[...] Read More

Whether your business deals exclusively in information technology or you have a strong IT department within an unrelated industry, you almost certainly need talented and trained individuals who understand the ins and outs of networking.[...] Read More