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May 28

Microsoft Excel Training for the Corporate Environment

May 28th, 2015 by

Computer TrainingMicrosoft Excel is one of the world’s most popular computer programs around the world, and it is used by millions of individuals as well as businesses who want to track data, organize information and analyze trends or expenses for their corporation. Unfortunately, many employees who use Microsoft Excel are not familiar with some of the more advanced functions, limiting the use of the program.[...] Read More

May 26

Can Better ITIL® Request Fulfillment Make a Difference?

May 26th, 2015 by

IT TechnicianIf you own or manage an IT service company, then it goes without saying that you receive requests from customers and clients on a regular basis.[...] Read More

May 25

Access Management: Ensuring the Security of Your IT Services

May 25th, 2015 by

Cybersecurity TrainingThe Information Technology Infrastructure Library® (ITIL®) has grown in popularity among service providers across the globe. The framework offers service providers a practical structure that helps them discover, plan, deliver, and support IT services effectively and efficiently.[...] Read More

May 21

Taking Control Through ITIL® Certification Programs

May 21st, 2015 by

Training in the OfficeManaging a large or small business requires many talents, but you don’t need to be an IT expert in order to make the most of your IT service department and IT employees.[...] Read More

May 19

Head Toward Success Through ITIL® Expert Certification

May 19th, 2015 by

Onsite Technology Training SessionImplementing ITIL®, or the theories of the information technology infrastructure library, can be a wonderful way to boost a business’ efficiency and create a more streamlined and successful approach to IT service management as a whole.[...] Read More

May 17

Introducing ITIL®: Change Management (Part I)

May 17th, 2015 by

ITIL Change ManagementIn this series of articles on implementing ITIL® processes, previously we have discussed setting up the Service Desk function and the Incident Management and Problem Management processes.[...] Read More

May 15

ITIL® – Preventing Costly IT Errors and Saving Reputations!

May 15th, 2015 by

CISSP Certification TrainingIn today’s world of increasingly complex technology, providing a stable and secure IT environment can prove an interesting challenge.[...] Read More

May 15

Delve Into ITIL® Service Capability Training For Your Business

May 15th, 2015 by

Training & DevelopmentOne of the vital elements of the ITIL® framework is understanding capability, or the ability to carry out an activity. Employees should be aware of their own capability and companies should be able to define and analyze their capabilities in the world of IT service provision.[...] Read More

May 13

Why Should I Choose Ashford Global IT For My ITIL® Training?

May 13th, 2015 by

Technology TrainingITIL® training programs are an essential part of any business that provides IT services. Being able to understand the best practices in your industry will make you a better employee, a better organization, and a better member of the IT industry at large.[...] Read More

May 13

The 6 Elements of ITIL® Availability Management

May 13th, 2015 by

Computer SecurityA key focus of any IT service provider should be availability. Being available is integral in order to establish reliability.[...] Read More