May 28
May 28th, 2015 by Frank Good
Microsoft Excel is one of the world’s most popular computer programs around the world, and it is used by millions of individuals as well as businesses who want to track data, organize information and analyze trends or expenses for their corporation. Unfortunately, many employees who use Microsoft Excel are not familiar with some of the more advanced functions, limiting the use of the program.[...] Read More
Tags: Ashford Global, Microsoft Excel Training for Businesses, Microsoft Office Training
Posted in Microsoft Office, Comments Feed: RSS 2.0
May 26
May 26th, 2015 by Mary McKinley
If you own or manage an IT service company, then it goes without saying that you receive requests from customers and clients on a regular basis.[...] Read More
Tags: ITIL request fulfillment program, operational support and analysis, Technology Training
Posted in ITIL, Comments Feed: RSS 2.0
May 25
May 25th, 2015 by Frank Good
The Information Technology Infrastructure Library® (ITIL®) has grown in popularity among service providers across the globe. The framework offers service providers a practical structure that helps them discover, plan, deliver, and support IT services effectively and efficiently.[...] Read More
Tags: courses, IT Security Training, technology
Posted in ITIL, Comments Feed: RSS 2.0
May 21
May 21st, 2015 by Frank Good
Managing a large or small business requires many talents, but you don’t need to be an IT expert in order to make the most of your IT service department and IT employees.[...] Read More
Tags: Ashford Global, ITIL certification courses, itil training, Technology Training
Posted in ITIL, Comments Feed: RSS 2.0
May 19
May 19th, 2015 by Jon Francum
Implementing ITIL®, or the theories of the information technology infrastructure library, can be a wonderful way to boost a business’ efficiency and create a more streamlined and successful approach to IT service management as a whole.[...] Read More
Tags: ITIL Expert Certification, itil training, Technology Training
Posted in ITIL, Comments Feed: RSS 2.0
May 17
May 17th, 2015 by Mary McKinley
In this series of articles on implementing ITIL® processes, previously we have discussed setting up the Service Desk function and the Incident Management and Problem Management processes.[...] Read More
Tags: Businesses, change management, itil
Posted in ITIL, Comments Feed: RSS 2.0
May 15
May 15th, 2015 by Frank Good
In today’s world of increasingly complex technology, providing a stable and secure IT environment can prove an interesting challenge.[...] Read More
Posted in ITIL, Comments Feed: RSS 2.0
May 15
May 15th, 2015 by Frank Good
One of the vital elements of the ITIL® framework is understanding capability, or the ability to carry out an activity. Employees should be aware of their own capability and companies should be able to define and analyze their capabilities in the world of IT service provision.[...] Read More
Tags: Ashford Global IT Training, ITIL Service Capability Courses, itil training
Posted in ITIL, Comments Feed: RSS 2.0
May 13
May 13th, 2015 by Jon Francum
ITIL® training programs are an essential part of any business that provides IT services. Being able to understand the best practices in your industry will make you a better employee, a better organization, and a better member of the IT industry at large.[...] Read More
Tags: Ashford Global, Business Skills, courses, IT, security+, technology, Training
Posted in ITIL, Comments Feed: RSS 2.0
May 13
May 13th, 2015 by Mary McKinley
A key focus of any IT service provider should be availability. Being available is integral in order to establish reliability.[...] Read More
Tags: business training, ITIL Availability Management, itil training
Posted in ITIL, Comments Feed: RSS 2.0